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Intel Extreme Tuning Utility App-Profile Pairing doesn't work after restart

ZScot
Beginner
2,679 Views

I'm having an issue where I'm able to get profiles and pairings running great in Intel XTU, but after a Windows restart, the App-Profile Pairing feature no longer switches and applies the profiles. As a workaround, I can add a new pairing and then they all work again.

I have the latest version installed from Intel's site. I also just ran the Driver and Support Assistant to make sure all other drivers were up-to-date. I have an Intel® Core™ i9-7980XE

Does anyone else have this same issue?

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2 Replies
idata
Community Manager
510 Views

Hello ZackScott,

 

 

I understand that you are having problems when restarting the system since the app-profile feature no longer switches or applies the profiles.

 

 

Regarding this issue, what I could recommend you to do is the following:

 

 

1. Uninstall the program from your computer completely by going to the programs & features and fully removing it.

 

2. Reboot the computer after uninstalling the software.

 

3. Download the Intel ® XTU from the link below:

 

 

https://downloadcenter.intel.com/download/24075/Intel-Extreme-Tuning-Utility-Intel-XTU-?product=6642... https://downloadcenter.intel.com/download/24075/Intel-Extreme-Tuning-Utility-Intel-XTU-?product=6642...

 

 

4. Install the program again using the executable you just downloaded and once the installation is complete, reboot the system.

 

 

Once the steps are complete, please attempt to use the software normally and let us know if the issue persists.

 

 

 

Regards,

 

David V
idata
Community Manager
510 Views

Hello ZackScott,

 

 

I am following up with your case and see that we have not heard back from you.

 

 

If you need more assistance do not hesitate to reply.

 

 

 

Regards,

 

David V
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