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Intel Graphics 4600 Black Screen of Death

zmmm
Beginner
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Hi, i have motherboard GIGABYTE B85M-D3H Proc Intel Core i5-4440 with Intel HD Graphics 4600.

I have latest BIOS (F9 http://www.gigabyte.ru/products/page/mb/ga-b85m-d3hrev_10/download/bios Загрузить - GA-B85M-D3H (Rev. 1.x) - B85 - Чипсет Разъем 1150 - Материнские платы - GIGABYTE) and drivers update for motherboard.

But i get Black Screen when i try to install latest driver for my OS ( i tryed Win 8 x64, then i tryed Win 7 x64)

The system is clean.

I tryed to install driver with help of Win Update and manually from website (

Intel® Iris™ and HD graphics Driver for Windows 7/8/8.1* 64 ver 15.33.8.64.3345)

( Download Center)

But when pc restart, i have Black screen and nothings happen.

I reboot with in safe mode and recovere with old vga microsoft driver.

What else can i try?

Are trere some QA team in Intel to test what they develop?

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5 Replies
Silvia_L_Intel1
Employee
763 Views

Hello Nenavist, I am sorry to hear you are having problems with your system.

Similar issues were reported a few months ago. Please check the following thread /thread/46588?start=0&tstart=0 https://communities.intel.com/thread/46588?start=0&tstart=0

If you are able to get video at any time, please try to remove all Graphics driver and try to boot again.

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RMust1
Beginner
763 Views

Dear sylvia_intel, I have exactly the same system and exactly the same problem. Can you please give me direction to find a solutions? Any driver update in win8.1 and now also Win10 gives me the black screen of death. Even while updating only the graphic driver the screen suddenly goes black. Please help!

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IUman
Honored Contributor II
763 Views

Please try the latest driver for the Intel® Graphics 4600, you can download it at:

https://downloadcenter.intel.com/product/81496/Intel-HD-Graphics-4600-for-4th-Generation-Intel-Core-Processors https://downloadcenter.intel.com/product/81496/Intel-HD-Graphics-4600-for-4th-Generation-Intel-Core-Processors

If you are using Windows 10, please be aware that Intel is working in a new graphics driver to solve issues related with Windows 10 and the Intel® graphics driver. You can see more information here:

/message/320480# 320480 https://communities.intel.com/message/320480# 320480

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RMust1
Beginner
763 Views

The driver in the link is the one I've tried and that gave me the black screen while installing.

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IUman
Honored Contributor II
763 Views

I'm sorry to hear that you still have problems with that driver, please try this new driver that you can download at:

https://downloadcenter.intel.com/download/25274/Intel-Iris-Iris-Pro-and-HD-Graphics-Production-Driver-for-Windows-7-8-1-10 https://downloadcenter.intel.com/download/25274/Intel-Iris-Iris-Pro-and-HD-Graphics-Production-Driver-for-Windows-7-8-1-10

If you still have problems with that driver and Windows 10 please post your issue here:

/message/320480# 320480 https://communities.intel.com/message/320480# 320480

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