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toolroomguy
Beginner
137 Views

Intel Graphics Chipset

Here is the requested specs on my Windows 7 computer. To summarize, I have been playing an MMO game for many years. After the last game patch I received the error message "Hardware Feature Level 10" and the game closes. I am currently running directx 11 so I don't understand what the issue is.

Many thanks for whatever help you can give!

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2 Replies
AlHill
Super User
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AndrewG_Intel
Moderator
115 Views

Hello toolroomguy

Thank you for posting on the Intel® communities. We hope that the assistance provided by the community has been helpful. 


Also, we would like to inform you that due to the Intel® HD Graphics 2000 has been discontinued, Intel Customer Service no longer supports inquiries for it, but perhaps fellow community members have the knowledge to jump in and help. You may also find the Discontinued Products website helpful to address your request.

https://www.intel.com/content/www/us/en/support/discontinued-products.html  


You can verify this product's discontinuance status at the following links:



Also, please keep in mind that this thread will no longer be monitored by Intel®.

Thank you for understanding.


Best Regards, 

Andrew G.

Intel Customer Support Technician


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