Intel Starter Pack Temporarily out of inventory. Check back soon!

[ADowe]

Warhammer: Vermintide II is currently out of inventory. Will the page for it be updated with a key at a certain time?Thanks.

[SClas]

If you didn't want to talk about this topic at this forum, you shouldn't have answered that on this page. ( )

We(At least 50 people, including me.) haven't received the code since the coupon is still valid, and Intel hasn't been able to solve this problem properly.

Don't try to shut someone else's mouth just because it's not your problem.

[AlHill]

Maybe it is a language issue: This community is for questions and answers regarding Intel products. Take your arguments elsewhere, as they are not appropriate for this forum.

There is no place or forum in this support community for this discussion. Read the above again.

Are you now the new mouthpiece for this?

Doc

[JVuko]

It's an issue with an Intel product in regards to their promotion for a product. Intel has actively replied to folks here. That validates this thread's purpose and existence.

Anyway, quick update: I reached out to Intel and suggested they offer folks a Steam gift card to make up for the mistake. Here was the response:

Thank you for your response.

We apologize for the inconvenience caused. Thank you for your valuable feedback.

Please reply to this email if you have any further questions or queries. We would be glad to assist you.

[n_scott_pearson]

What response were you expecting to get? This is a technical support community. The Intel Customer Support (ICS) folks monitoring these forums are here to try and help with technical questions and issues. They know ABSOLUTELY NOTHING about any contests or promotions that have or are going on. All they can do in these cases is play messenger (a.k.a. monkey in the middle) and blindly pass on the suggestion and, if a response is provided, blindly pass back this response. Bottom line, you shouldn't be expecting any other type of response from the ICS folks for this kind of post and you shouldn't expect any response to this post to come back in quick succession.

...S

[MaryT_Intel]

Hello all,

Thanks for raising this issue. I just want to confirm that the team who owns this promotion has been alerted. I'll see if we can get a better update for you than it's just out of stock. I'm really sorry that happened, I'd be frustrated too! We will figure this out.

Thanks,

Mary T.

Community Manager

[MaryT_Intel]

Hello all,

I just learned customers should be able to redeem the offer now. Can you try this for me and let me know if you're seeing issues with it still?

https://softwareoffer.intel.com/Redeem https://softwareoffer.intel.com/Redeem

I apologize for the confusion earlier.

Thank you,

Mary T.

Community Manager

[ZT]

Hey Mary, I just checked and my code appears on the starter pack page now. Thank you very much for your assistance and thanks to all other Intel community folks, including Al and Wanner, who contributed to the thread and guided the discussion. I apologize for assuming that nothing would get done after only a few days, I should have been more patient.

[JVuko]

Thank you, Mary!

My master key didn't work at: https://softwareoffer.intel.com/Redeem https://softwareoffer.intel.com/Redeemhttps://softwareoffer.intel.com/Redeem

But, it did work just fine at: https://starterpack.intel.com/ https://starterpack.intel.com/

I was able to redeem a Steam key and download the game. I just wanted to post an update in case others run into the same issue.

Once again, thank you so very much for helping us out!

[IMcNu]

Hi Mary,

The exact same thing is occurring with the codes of Playerunknown's Battlegrounds for the Intel Starter Pack I was issued a Master Key for. When I first went to claim it, it said to come back on the 25th August for codes due to being Temporarily out of inventory", then the 28th August, then 5th September. It is now the 5th September, and the redemption page still says "Temporarily out of inventory. Check back soon!", just as it has on the previous two dates, and it has been saying this all day.

This is the exact same issue which was seen with the Vermintide codes. Would you be able to see if this can be sorted out please?

[CShav]

I have just tried to redeem the codes for BF1 and PUBG and both are displaying the same out of stock you describe. I hope we can get to a happy ending like the previous issue? I was very much looking forward to these games.

[RJone12]

Yep!

Having the exact same issue, told me to come back on the 25th August and no game, then told me to come back the 5th Sep and still no game.

really want to play PUBG! 1 of the main reason i bought this laptop.

[KJony]

Yes. I am having the same problem. They removed the date now since it is no longer the 5th

[DAmiK]

Having the exact same issue ;( what to do?

[ABond9]

Hello everyone. I have a problem with my Intel Master key. When I activate it - I can get Call of Duty Black Ops 4. I have an error - We are temporarily out of stock for a software title, but we are working to get more codes soon. Please check back for updates.

I have to know - when can I get this game. Any help?