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Intel i5 12600k doblado

tinchonex
Beginner
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Buenas, tengo un i5 12600k hace poco mas de 1 año que lo refrigeraba con una AIO thermaltake th 360. Hace unos 6 meses empezo a dar problemas de sobrecalentamiento que hacian que se me apague la pc; cuestion, la lleve al servicio tecnico y me dijeron que mi procesador estaba doblado y que a eso se debia el sobrecalentamiento. ¿Que puedo hacer?

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DeividA_Intel
Employee
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Hello tinchonex,  

  

Thank you for posting on the Intel® communities. I can imagine how frustrating that would be. 

 

Based on the information provided and the fact that you took your computer to a technician, I recommend you get in contact with us directly to gather some information and check the replacement (RMA) options available for you.

 

Feel free to use any of the following methods: 

 

1. Chat support  

2. For phone support, depending on your location, you will see the contact information on the links below:  

- Phone contact information 

- North America: Phone Number 1-916-377-7000, Monday – Friday 7:00 AM to 5:00 PM (Pacific Time).  

- Web ticket support 

 

Please keep in mind that this thread will no longer be monitored by Intel.  

 

Regards,  

Deivid A.  

Intel Customer Support Technician 

 

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