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Intel i7 can't update/not detected

JDarv
Beginner
1,688 Views

Hi I'm using my newly bought Lenovo PC with Intel already installed in it. I am running Intel i7 4790 @ 3.60 GHz 3.60 GHz

My PC has been running really slow lately so I've been trying to update my Intel but nothing is being shown on the Driver Update Utility every time i searched automatically

I would appreciate any help and would be willing to give information when needed

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Kevin_M_Intel
Employee
859 Views

Hello Darvvin,

Based on the problem description I would say the problem is not related to the Graphics controller on the system but the hardware and software you have in the computer. My recommendation is to make sure the antivirus in your computer is active and updated in case there is malware on your computer causing this problems.

In any case, If you would like to install the latest graphics driver for your system, you can download it at this link:

https://downloadcenter.intel.com/download/24785/Intel-Iris-and-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit https://downloadcenter.intel.com/download/24785/Intel-Iris-and-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit

If you have problems installing the driver, try the steps mentioned here:

/docs/DOC-22542 https://communities.intel.com/docs/DOC-22542

It is extremely important to say that the driver above is generic for your computer so if your computer has special features you may loss these features by installing our driver. It is always important to install the driver from the Computer Manufacture first.

JDarv
Beginner
859 Views

Strange question but, if all else dosen't work, do you thing that reinstalling windows and resseting my entire Pc would work?

(UPDATE)

Sadly, the advice you've provided me didn'twork

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Kevin_M_Intel
Employee
859 Views

So at this point I think you need to contact Lenovo to get their support and software.

Here is their contact information:

http://support.lenovo.com/us/en/ http://support.lenovo.com/us/en/

Kevin m

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