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After unpacking my 11700K CPU, I noticed that one SMD component was missing. I am not sure if it came off my fault when taking it out of the box. Probably such damage does not qualify for warranty?
Maybe there is a description of these elements somewhere so that I can replace it myself? This is exactly the top left element of ihs.
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Hello @Rafalala
Thank you for posting on the Intel® communities.
Physical damage of the processor may void the warranty. For examples of physical damage, you may refer to this article: Physical Damage Due to External Causes on Intel® Desktop Processors
In regards to this request, we would like to inform you that we don't provide information about how to repair a processor or information about CPU components/parts. In this scenario, the best thing to do is to contact your place of purchase to review warranty availability (if applicable).
Best regards,
Andrew G.
Intel Customer Support Technician
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Hello Rafalala
We have not heard back from you so we will proceed to close this thread now. If you need any additional information, please submit a new question as this thread will no longer be monitored.
Best regards,
Andrew G.
Intel Customer Support Technician
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