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DStee2
Beginner
903 Views

Motherboard Firmware Issue with 9th Gen

Hi all,

 

I flew in to help build a workstation for my mother's photography business. She ordered a Z370 motherboard that supports 8th and 9th gen intel processors. Apparently, the motherboard came in with an older firmware so I am unable to update the motherboard to support the 9th gen. Someone suggested to me to contact Intel for a loaner, so I am wondering if anyone here is able to help me with this?

 

Motherboard --- https://www.gigabyte.com/Motherboard/Z370-AORUS-GAMING-WIFI-rev-10#support-cpu

 

CPU --- https://ark.intel.com/products/134896/Intel-Core-i5-9600K-Processor-9M-Cache-up-to-4-60-GHz-

 

I see that the Intel support is closed for the weekend, thus I am posting here. Any help is greatly appreciated.

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2 Replies
n_scott_pearson
Super User Retired Employee
36 Views

Sometimes local repair shops can help you with this. Intel definitely doesn't have a service for handing this kind of thing. It is the responsibility of the motherboard vendor to handle issues like this (it's their BIOS, after all).

 

Sorry,

...S

RAJU2529
New Contributor III
36 Views

go to nearest gigabyte service center in your place , incharge person will update the bios firmware to the motherboard , take full CPU tower ,