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I don't know who to point this question to from your list
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Try this process:
- Download latest driver packages for WiFi and Bluetooth from https://downloadcenter.intel.com.
- Very important (but temporary): Disconnect PC from internet (unplug Ethernet cable or disable WiFi router).
- From the Apps and Features Settings scene, completely uninstall the current WiFi and Bluetooth driver packages.
- Reboot.
- Install Bluetooth driver package.
- Install WiFi driver package.
- Reboot.
- If no yellow bangs on these devices in Device Manager, reconnect PC to internet and test.
Hope this helps,
...S
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Thank you very much for taking the time and trouble to respond - much appreciated.
Moira
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...But did it resolve the issue?
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