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LHang1
Beginner
1,407 Views

My XTU reinstall failed

I have uninstalled XTU, but when I reinstalled it, it failed. Below is log file:

[32DC:1F4C][2019-06-20T04:22:44]i001: Burn v3.11.1.2318, Windows v10.0 (Build 18362: Service Pack 0), path: C:\Users\LIHANG~1\AppData\Local\Temp\{6C3D7CD2-B05E-45F0-8CF0-9BCF0E2A0728}\.cr\XTUSetup.exe

[32DC:1F4C][2019-06-20T04:22:44]i000: Initializing string variable 'RemoveAllDataCheckboxValue' to value '[RemoveAllDataCheckbox]'

[32DC:1F4C][2019-06-20T04:22:44]i000: Initializing version variable 'BundleVersionNumber' to value '6.5.1.321'

[32DC:1F4C][2019-06-20T04:22:44]i009: Command Line: '-burn.clean.room=D:\File\下载\XTUSetup.exe -burn.filehandle.attached=712 -burn.filehandle.self=716'

[32DC:1F4C][2019-06-20T04:22:44]i000: Setting string variable 'WixBundleOriginalSource' to value 'D:\File\下载\XTUSetup.exe'

[32DC:1F4C][2019-06-20T04:22:44]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'D:\File\下载\'

[32DC:1F4C][2019-06-20T04:22:44]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\LIHANG~1\AppData\Local\Temp\Intel(R)_Extreme_Tuning_Utility_20190620042244.log'

[32DC:1F4C][2019-06-20T04:22:44]i052: Condition 'VersionNT >= v6.1' evaluates to true.

[32DC:1F4C][2019-06-20T04:22:44]i000: Setting string variable 'WixBundleName' to value 'Intel(R) Extreme Tuning Utility'

[32DC:1F4C][2019-06-20T04:22:44]i000: Setting string variable 'WixBundleManufacturer' to value 'Intel Corporation'

[32DC:123C][2019-06-20T04:22:44]i000: Setting version variable 'WixBundleFileVersion' to value '6.5.1.321'

[32DC:1F4C][2019-06-20T04:22:44]i100: Detect begin, 1 packages

[32DC:1F4C][2019-06-20T04:22:44]i000: Setting version variable 'MsiAlreadyInstalledVersion' to value '6.5.1.321'

[32DC:1F4C][2019-06-20T04:22:44]i000: Setting string variable 'NETFRAMEWORK45' to value '528040'

[32DC:1F4C][2019-06-20T04:22:44]i000: Setting version variable 'WindowsDllVersion' to value '10.0.18362.1'

[32DC:1F4C][2019-06-20T04:22:44]i102: Detected related bundle: {dde655b5-95f0-42fb-a5ab-608790284acc}, type: Upgrade, scope: PerMachine, version: 6.4.1.19, operation: MajorUpgrade

[32DC:1F4C][2019-06-20T04:22:44]i101: Detected package: Intel_XtuInstaller.msi, state: Present, cached: None

[32DC:1F4C][2019-06-20T04:22:44]i052: Condition 'BundleVersionNumber > MsiAlreadyInstalledVersion OR BundleVersionNumber = "0.0.0.0" OR NOT WixBundleAction = 5' evaluates to false.

[32DC:1F4C][2019-06-20T04:22:44]e000: Another flavor of the XTU application of a same or higher version is already installed. Uninstall all of the following from Add/Remove Programs: ASUS(R) Intel(R) Extreme Tuning Utility, Gigabyte(R) Intel(R) Extreme Tuning Utility, Intel(R) Extreme Tuning Utility

[32DC:1F4C][2019-06-20T04:22:44]e000: Error 0x81f40001: Bundle condition evaluated to false: BundleVersionNumber > MsiAlreadyInstalledVersion OR BundleVersionNumber = "0.0.0.0" OR NOT WixBundleAction = 5

[32DC:1F4C][2019-06-20T04:22:44]i199: Detect complete, result: 0x0

 

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7 Replies
AlHill
Super User
550 Views

What is your processor model number?

 

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LHang1
Beginner
550 Views

i9-9880h

AlHill
Super User
550 Views

Sorry, XTU is only valid for X and K processors, of which your's is not.

Look on this page, under "This download is valid for the product(s) listed below.":

https://downloadcenter.intel.com/download/24075

 

Doc

 

LHang1
Beginner
550 Views

But before I uninstall it, it worked very well.​

AlHill
Super User
550 Views

Does not matter. It is not for your processor.

 

Doc

 

LHang1
Beginner
550 Views

Problem addressed! After I reinstall my Windows, XTU works well for my processor.​

AlHill
Super User
550 Views

Just remember, it is not for your processor, so it cannot work well..

 

Doc

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