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SNena1
Beginner
1,444 Views

Performance Counters in Other devices on newly installed corei9-10980xe

Hi, in my device manager I see following :

What drivers do I need to install to get windows to recognize this hardware ?

Note that I have installed latest 'chipset inf utility' ver 10.1.18383.8213

Thanks.

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5 Replies
SNena1
Beginner
1,410 Views

Not sure why image was not attached when it was displayed when I was posting original message.

perfcounters.jpg

n_scott_pearson
Super User Retired Employee
1,410 Views

Install the same INF package again, but this time do it this way:

 

  1. Extract ZIP file to a temporary folder.
  2. Open Command Prompt or PowerShell window.
  3. Make this temporary folder the current folder.
  4. Execute command ".\SetupChipset.exe /overall".
  5. Reboot.
  6. Delete temporary folder.
  7. Check Device Manager.

 

Hope this helps,

...S

SNena1
Beginner
1,410 Views

Thanks for the tip, but after following these steps problem is still there.

 

Regards,

Sergey.

n_scott_pearson
Super User Retired Employee
1,410 Views

Grabbing at straws here...

 

Have you tried right-clicking on the entries and selecting Update driver?

Have you tried right-clicking on the top entry in the tree (where the name of your PC appears) and selecting Scan for hardware changes?

Have you tried any of the parallel INF Update packages (like: https://downloadcenter.intel.com/download/29285/Intel-Chipset-Device-Software-for-NUC9VXQNX-NUC9V7QN...)?

 

Hope this helps,

...S

SNena1
Beginner
1,410 Views

What worked was to take older version chipset-10.1.18228.8176, unpack it, and then I updated drivers from this folder. I guess it is a packaging bug since when you go to download page for version 10.1.18228.8176 at the top of that page it offers to not use this version, rather a newer one 10.1.18383.8213

 

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