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Problem with Intel dynamic tuning technology device extension component

TheRandomNpc
Beginner
3,169 Views

i have acer aspire 5 i5 1240p when i play game initially i get 60 fps then after 2 mins of gameplay it goes twenty five fps

disabling Intel dynamic tuning technology device extension component in device manager under software component fixes my problem ! will my laptop cause any issues in future ?

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6 Replies
JeanetteC_Intel
Moderator
3,076 Views

Hello TheRandomNpc,

 

Thank you for posting in Intel Communities.

 

I'll check on this query and I will post an update once it's available. 



Best regards,

JeanetteC.

Intel Customer Support Technician


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JeanetteC_Intel
Moderator
3,021 Views

Hello TheRandomNpc,

 

Intel® DTT is a system software, drivers are configured by the system manufacturer (also known as OEM) to dynamically optimize the system for performance, battery life, and thermals.

 

Computer manufacturers can customize how Intel® DTT works in their driver software. When experiencing issues with Intel® DTT, we recommend that you first check with your computer manufacturer and use the driver software provided by them:

https://www.intel.com/content/www/us/en/support/articles/000058479/graphics.html


ACER Support:

http://www.acer.com/worldwide/support/



Best regards,

JeanetteC.

Intel Customer Support Technician


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TheRandomNpc
Beginner
3,005 Views

What do you mean by computer manufacturer software driver ? My Windows 11 is already updated to the latest version, and I'm using an latest NVIDIA driver GeForce RTX 2050. All my drivers are up to date, and I have DTT installed under Software Components in the Device Manager. Is that what you meant? If so, how can I update the DTT correctly?

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JeanetteC_Intel
Moderator
2,965 Views

Hello TheRandomNpc,

 

You initially mentioned that you were getting an FPS drop after 2 minutes of gameplay (from 60 to 25 FPS), and by "disabling" the Intel dynamic tuning technology device extension component in device manager under software component fixes this issue. You had a hanging question wanting to know if your laptop will have any issues in the future.


The information I shared was to explain that the Intel® DTT is a system softwareare drivers are configured by the system manufacturer (also known as OEM). This is Acer, your system manufacturer.

 

Computer manufacturers (OEMs) can customize how Intel® DTT works in their driver software. Since by disabling this Intel DTT, your game FPS works fine, it is best to check with your computer manufacturer if this would cause any issues in the future and use the driver software provided by them.


I hope the information above clarifies your concern.



Best regards,

JeanetteC.

Intel Customer Support Technician


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RobbieR_Intel
Moderator
2,705 Views

Hello TheRandomNPC,


Since I haven't received a response from you, I will be closing this inquiry. If you need further assistance, please submit a new question, as this thread will no longer be monitored.


Thank you.


Best Regards,


Robbie R.

Intel Customer Support Technician


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Faded
Beginner
1,648 Views
Hey bro, I was searching the internet cuz I also have the same problem with the same laptop (acer aspire a515-57g, i5-1240p, rtx2050). For example, when I wanna play Forza 4, I first get like 80 fps and after 2mins huge stuttering and 25-30 fps, I tried to disable Intel dynamic tuning and it helped me, but I really don't know anything ab it, contact me if u know something, thanks
My discord: 666_sad
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