Randomly getting Status Access Violation on all browsers

[Pogos]

Hi Guys,

I came across this and many other posts after googling for the 100th time > https://community.intel.com/t5/Processors/browser-occasionally-displays-a-status-access-violation-error/m-p/1457802 

https://community.intel.com/t5/Processors/i9-13900K-very-frequent-crashes-Windows-11-with-apps-games-and/m-p/1527297#M65490

https://www.reddit.com/r/intel/comments/12bybl5/something_wrong_with_13900k/

https://community.intel.com/t5/Processors/Question-about-i9-13900k-experiencing-memory-access-violations/m-p/1520012#M65129

https://community.intel.com/t5/Processors/i9-13900K-very-frequent-crashes-Windows-11-with-apps-games-and/m-p/1534692

https://community.intel.com/t5/Processors/Intel-i9-13900K-30-of-my-games-crash-to-desktop-after-lunch/m-p/1490413

https://www.reddit.com/r/intel/comments/13iwn7f/random_app_game_crashes_with_13900k/

https://www.reddit.com/r/intel/comments/1064gud/i9_13900k_error_0xc0000005_windows_11_22h2/

Its driving me nuts. There is not really a pattern for when the issue occurs. Everything else seem to be working fine. System is stable, no bluescreens, no blackscreens, no freezes, temperature is fine too. Just on specific games i have alot of crashes.

Sometimes i wont get the message for a few days. On some days it occurs 10-20 times.

What ive done so far:

Reinstalled Windows 10 and tested with clean browsers (without and with extensions)

Updated every possible driver and firmware of my hardware.

Mem86 memmory test which succeeded without problems

Worked through several guides like this one: https://ourcodeworld.com/articles/read/1461/what-causes-the-aw-snap-status-access-violation-error-in-google-chrome

https://www.wintips.org/how-to-fix-status-access_violation-error-on-chrome-or-edge/

https://appuals.com/status_access_violation-error/

Its not a chromium problem because the error also appears on a clean firefox.

Im also using the same extensions and google profile on my work laptop and ive never ever encountered the error there so its not a conflict between ads/websites/extensions as many of the guides i found pointed out.

Then i thought il give Windows 11 a try.  But the exact same issues occurs with Windows 11.

Nevertheless i wouldnt ask here but after finding alot of other people that face this issue, its the only logical thing to do, there is clearly a correlation here and this nasty behaviour -

the cpu

Would really appreciate a replacement to another model or some help.... if we cant fix it i gotta rma it

I just did a benchmark with Cinebench and Prime95

GPU and Single Core passed with Cinebench. Multi Core Bench - The software still shown in task bar and task manager but it wont let me open it. Task manager shows no activity after few minutes.

Multicore test with Prime95 gave me a Bluescreen with Memory_Management (its attached bsod.zip)

[IsaacQ_Intel]

Hello @Pogos

We appreciate your participation in the Intel® communities, and we are committed to assisting you with your current concerns.

In order to begin addressing the issue you've encountered, we kindly request that you provide us with the following information:

1. System Information: To assist us in diagnosing the problem accurately, please download and run the Intel® System Support Utility (SSU). This tool will generate a comprehensive report of your system. Upon downloading the tool, open it, select "Scan Everything," proceed with the scan, and save the system information to a .txt file. Please share this .txt file with us.

This system information is vital for us to comprehensively examine your system, identify any potential errors or incompatibilities, and determine the most appropriate solution.

In recognition of the research and troubleshooting you have already conducted, if you believe that the issue may require an RMA process, please inform us, and we will guide you accordingly.

We remain at your service and look forward to resolving your concern.

Warm regards,

Isaac Q.

Intel Customer Support Technician

[Pogos]

Hi Isaac,

Sure, here you go

[IsaacQ_Intel]

Hello Pogos

I appreciate your prompt response. After a thorough review of the SSU report you provided, it appears that your system is in compliance with all the necessary requirements, indicating that there are no compatibility concerns to address. In light of this, we will now initiate an internal investigation to pinpoint and address the issue at hand. I will promptly revert with further information.

Warm regards,

Isaac Q.

Intel Customer Support Technician

[Pogos]

Appreciate it, if you need me to do any other testing il wait for further instructions

[Pogos]

Hi,

Ive followed this article "https://community.intel.com/t5/Processors/i9-13900K-very-frequent-crashes-Windows-11-with-apps-games-and/m-p/1527297#M65490" and i tested with the SVID Behavior to change to Intel's fail safe and the Status Access Violation did not appear anymore.

After changing it back it immediately came back. Ive invested so many hours already with testing my components which ive bought in july and its getting really frustrating. 

I just want a stable system without any over/underclocking. And i dont wanna play with any settings. How can Intel not find a solution for that? 

Its really a pain to work under these circumstances and to be honest i dont wanna wait any more longer.

I totally lost a lot of trust after reading through all this articles that we can find any solution.

Can you guide me through the RMA and further steps please?

[Pogos]

I changed the settings again to Intel's fail safe and after a longer time the Status Access Violation issues came back

[DeividA_Intel]

Hello Pogos, 

Thanks for your patience. Based on all the troubleshooting performed and the issue you reported, I recommend you get in contact with us directly to review the warranty options available to you. 

Feel free to use any of the following methods: 

1. Chat support  

2. For phone support, depending on your location, you will see the contact information on the links below:  

- Phone contact information 

- North America: Phone Number 1-916-377-7000, Monday – Friday 7:00 AM to 5:00 PM (Pacific Time).  

- Web ticket support 

Please keep in mind that this thread will no longer be monitored by Intel.  

Regards,  

Deivid A.  

Intel Customer Support Technician  

[hasan_gencer]

I'm dealing with the same problem too. (13900k processor) You and Microsoft are making us suffer a lot. This problem has existed for months and has not been fixed. Is this a processor fault? Why did I say this because a customer in Turkey who was using the same processor sent the processor to the warranty and they decided to replace it with a new one. and said that the service in Türkiye was a malfunction and Intel employees knew about this situation. And after using the new processor, he never got this error again. With the topics opened here, you are distracting us as if it is not a processor malfunction. This situation should never be accepted. If there is a software problem, how can it not be fixed for months? Most people using 13th generation have this problem.

[doublej70]

Exact same issue, Started with Win 10 and continues with Win 11.  

using intel failsafe settings in bios.

tried removing clearing all cookies and cache, removed all extensions

had to reload this page 3x's just to leave a comment.

absurd!!  We need a fix!!