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Matthew888
Beginner
36 Views

Re: It is possible to fake / remarked processors i bought?

Hello, I have the FPO and serial # on a suspect processor.  I ran it through the warrantee section of the Intel site to make sure its valid and only get the response back that it is a tray processor.  I need to know if these CPUs are remarked and were delidded as I suspect that they are.  The utility tool reads that it is a production CPU but I would like to know if you can tell by the serial # if its belongs to the FPO.

Serial # 3E426148A1712

FPO  # X848B673

is there a way to confirm that the serial # really belongs to the FPO listed above?

This was not purchased from a authorized reseller / Franchise disti.  

All are over heating and feel they were delidded and remarked with a newer Date Code.  How can I prove this if my hunch is correct?

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2 Replies
Matthew888
Beginner
20 Views

All Set.  figured it out user error

 

DeividA_Intel
Moderator
13 Views

Hello Matthew888, 



Based on your last post, looks like you found the solution to your issue and I appreciate the update. Also, I would like to share with you a link that can help you in this kind of situation:


- Where Can I Find Intel® Boxed Processor Numbers for Warranty?: https://www.intel.com/content/www/us/en/support/articles/000005609/processors.html



If you have any issue with your processor, do not hesitate to open a new thread or you can get in contact with us directly:


- US Canada: https://www.intel.com/content/www/us/en/support/contact-support.html#@11 


- Europe, Middle East, and Africa: https://www.intel.com/content/www/us/en/support/contact-support/emea-contact.html 


- Asia-Pacific: https://www.intel.com/content/www/us/en/support/contact-support/apac-contact.html 


- Latin America: https://www.intel.la/content/www/xl/es/support/contact-support/lar-contact.html 



Please keep in mind that this thread will no longer be monitored by Intel.




  


Regards,  


Deivid A.  

Intel Customer Support Technician  


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