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Hello, I have the FPO and serial # on a suspect processor. I ran it through the warrantee section of the Intel site to make sure its valid and only get the response back that it is a tray processor. I need to know if these CPUs are remarked and were delidded as I suspect that they are. The utility tool reads that it is a production CPU but I would like to know if you can tell by the serial # if its belongs to the FPO.
Serial # 3E426148A1712
FPO # X848B673
is there a way to confirm that the serial # really belongs to the FPO listed above?
This was not purchased from a authorized reseller / Franchise disti.
All are over heating and feel they were delidded and remarked with a newer Date Code. How can I prove this if my hunch is correct?
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All Set. figured it out user error
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Hello Matthew888,
Based on your last post, looks like you found the solution to your issue and I appreciate the update. Also, I would like to share with you a link that can help you in this kind of situation:
- Where Can I Find Intel® Boxed Processor Numbers for Warranty?: https://www.intel.com/content/www/us/en/support/articles/000005609/processors.html
If you have any issue with your processor, do not hesitate to open a new thread or you can get in contact with us directly:
- US Canada: https://www.intel.com/content/www/us/en/support/contact-support.html#@11
- Europe, Middle East, and Africa: https://www.intel.com/content/www/us/en/support/contact-support/emea-contact.html
- Asia-Pacific: https://www.intel.com/content/www/us/en/support/contact-support/apac-contact.html
- Latin America: https://www.intel.la/content/www/xl/es/support/contact-support/lar-contact.html
Please keep in mind that this thread will no longer be monitored by Intel.
Regards,
Deivid A.
Intel Customer Support Technician

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