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Re: System Unavailable Intel Customer Support Service Request Management is unavailable. We are actively working to resolve the system issue. We apologize for any inconvenience this may cause and appreciate your patience. - Intel Customer Support Te

wrous
Beginner
5,229 Views

the service has been down since the 1st of June, maybe longer that's just when i started trying to use it.

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11 Replies
idata
Employee
2,375 Views

right

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idata
Employee
2,375 Views

I am sorry to hear you have been experiencing issues contacting Intel support.

 

 

What is the Intel product model number?

 

 

Allan.
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idata
Employee
2,375 Views

i7 6700k L603F197 s/n xxxxxxxxx0825

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idata
Employee
2,375 Views

I have a 6700 k from 2 months old, since today the pc not boot, after some googling 2 cores disabled in the bios and then boot the pc back on, so the cpu still works but on 2 cores, if I switch on again all cores does the pc no longer will that the cpu is defective

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idata
Employee
2,375 Views

I have sent a private message, please reply to it.

 

 

Allan.
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Allan_J_Intel1
Employee
2,375 Views

Thank you for the information. I have forwarded your contact information to the appropriate department. You should be hearing from us very soon.

Allan.

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idata
Employee
2,375 Views

I have the same issue when I tried to submit request for my i7-4790k. The system keeps freezing when I use this CPU. I want replacement it.

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idata
Employee
2,375 Views

Let's keep posting issues using the right area, if you have an issue with the processor, please try /community/tech/processors https://communities.intel.com/community/tech/processors and an Intel representative will answer your concerns.

 

 

There are other ways to access support at Intel, this could be phone, email, chat or communities:

 

http://www.intel.com/content/www/us/en/support/contact-support.html http://www.intel.com/content/www/us/en/support/contact-support.html

 

 

Allan.
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RShaw1
Beginner
2,375 Views

And its still down here on July 18th. I cannot get a ticket submitted with my details at all

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idata
Employee
2,375 Views

Please choose one of the rooms below and create new post with your computer issue:

 

/community/tech https://communities.intel.com/community/tech

 

 

 

Allan.
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idata
Employee
2,375 Views

Or, you could just fix the Service Request issue and no one would have to come post here at all.

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