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12955 Discussions

Task manager shows wrong base speed

Mociute
Beginner
612 Views

Hello, I recently replaced an old i5-4570 3.2Ghz(Turbo 3.6Ghz) with a bit better i7-4790k 4Ghz(Turbo 4.4Ghz) cpu, it works fine I hope, but I noticed that Task manager shows my base speed is 3.2Ghz and it never goes over, even though at the top it says 4790k 4Ghz, is it just a bug? or does my cpu has problems?

I didint change any settings, just swapped the cpu.

Should I check something in the BIOS?

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3 Replies
Maria_R_Intel
Moderator
588 Views

Hello Mociute,


Thank you for posting on the Intel* Community.


To better assist you, please provide us with the below information:


  • Are you having performance issues? (please provide details)
  • Do you have all the cores active?
  • Can you please provide a screenshot of your power settings in Windows*?


Provide the below reports:


Intel® System Support Utility (Intel® SSU) 

 



Run the Intel Processor Identification Utility and send the report either in a screenshot or .txt file. Follow the instructions here. https://www.intel.com/content/www/us/en/support/products/5982/processors/processor-utilities-and-programs/intel-processor-identification-utility.html



Best regards,

Maria R.

Intel Customer Support Technician


Maria_R_Intel
Moderator
580 Views

Hello Mociute,


Were you able to check the previous post?

 

Let me know if you need more assistance.

 

Best regards, 

Maria R.  

Intel Customer Support Technician 


Maria_R_Intel
Moderator
574 Views

Hello Mociute,


We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.

 

Best regards, 

Maria R.  

Intel Customer Support Technician 


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