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Intel® Processors, Tools, and Utilities
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VRTT test problem of TGL-UP3 platform

Daniel_Zeng
Beginner
1,532 Views

Please help to confirm whether the Low power VRTT tool can support the interposer of BGA1449-TGL-U42?

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8 Replies
ArpanB_Intel
Moderator
1,517 Views

Hi Daniel, could you confirm the full name of the Intel® product you are using?


We would like to know.


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Daniel_Zeng
Beginner
1,503 Views

Hi ArpanB,

 The full name of CPU is Tiger Lake UP3.

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ArpanB_Intel
Moderator
1,490 Views

Daniel, thank you for the confirmation. We will move this thread to the relevant forum for further support.


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Steven_Intel
Moderator
1,463 Views

Hello Daniel_Zeng,


Thank you for posting on the Intel® communities.


In order to provide an accurate and proper assistance, could you please confirm the exact model of the Tiger Lake UP3 CPU?


Best regards,


Steven G.

Intel Customer Support Technician.



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Daniel_Zeng
Beginner
1,447 Views

 Hi Steven,

The exact model is 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz. Thanks!

 

 

Best regards,

Daniel Zeng

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Alberto_R_Intel
Employee
1,435 Views

Hello Daniel_Zeng, You are very welcome, thank you very much for your response.

 

In order to further assist you, could you please attach the SSU report so we can verify further details about the components in your platform, check all the options in the report including the one that says "3rd party software logs":

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-?product=91600

 

Regards,

Albert R.

 

Intel Customer Support Technician

 

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Steven_Intel
Moderator
1,405 Views

We would like to know if you were you able to check the previous post.


Let us know if you still need assistance.


Best regards,


Steven G.

Intel Customer Support Technician.


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Steven_Intel
Moderator
1,383 Views

Since we have not heard back from you, we will close this thread. If you need any additional information, please submit a new question, as this thread will no longer be monitored.


Best regards,


Steven G.

Intel Customer Support Technician.


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