What to do about defective CPU?

[idata]

Just bought a Q9550 CPU, upgraded from a Q8200 (has run fine no problems)....After installing the Q9550, system booted up,no problems, after a few minutes my system shut down (windows 7 pro 64bit)....Rebooted ran fine few minutes, then shut downs....Checked fan, seems fine....booted up again no problems...few minutes later, shut down again... I believe the CPU is getting to hot....Do I return it to Microcenter or contact Intel and have them replace it?

Help...Thanks

Charlie

[idata]

Hi there,

Actually if your system is reporting high temperature, you will need to check for motherboard manufacturer first.

It can be due to any of these:

a) bad integrationb) PSU not ATXv2.2c) Chassis is not TAC (Thermally Advantage Chassis)d) BIOS Issues.

Make sure that you are reading the temperature from the BIOS itself.

Steps to try:

Re-integrate the cpu with new clean thermal paste.Update the BIOS of the board.

If not, fixed, try the system out of the chassis as a test to eliminate any other issues as well.

Make sure that you have a good PSU as well.

Note: the cpu can go up to 71.4C (you can add 5 more degrees to it)

Website:http://ark.intel.com/Product.aspx?id=33924

Which board are you using? What is the sl number for the CPU? this is found on the CPU metal.

Kind Regards,

Aryan.

[idata]

1. reset chip 2 twice (same results)

2. PSU is ATX2.2

3. Chasis is TAC

4. Bios version (per Gigabyte web site supports this Chip)

Mother board is Gigabyte GA-G31M-ES2L

SL is SLB8V

Why does my Q8200 work perfectly with this MB and not Q9550?

[idata]

Hello,

I dont think that this has got something to do with the CPU.

The only way to get a definite and conclusive answer is to try and test the CPU on another compatible board like intel if possible.

I have used this cpu on a Intel DQ45CB, it works fine. I did not have any problem at all.

What is the main issue that you are having?

What is the CPU temperature in the BIOS?

All the best,

Kind Regards,

Aryan.