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Hi support team,
I would like to ask one question for Intel(R) Core(TM) i5-14500 Raptor Lake-S Refr. CPU.
Recently I would like to test IO margin tool on this chipset.
but the 715231_RPL_S_IOMT_1_0_14_1_PV_Release version could not work on my desktop.
could I know where should I download correct IOMT version?
list my CPU and mother board in below.
Intel Core i5-14500 |
[General Information] | ||
Processor Name: | Intel Core i5-14500 | |
Original Processor Frequency: | 2600.0 MHz | |
Original Processor Frequency [MHz]: | 2600 | |
CPU ID: | 000B06F2 | |
CPU Brand Name: | Intel(R) Core(TM) i5-14500 | |
CPU Vendor: | GenuineIntel | |
CPU Stepping: | C0 | |
CPU Code Name: | Raptor Lake-S Refr. | |
CPU Technology: | Intel 7 | |
CPU S-Spec: | SRN3T |
Motherboard |
[Computer] | ||
Computer Brand Name: | ASUS | |
[Motherboard] | ||
Motherboard Model: | ASUS ROG MAXIMUS Z790 APEX ENCORE | |
Motherboard Chipset: | Intel Z790 (Raptor Lake-S PCH) | |
Motherboard Slots: | 4xPCI Express x1, 3xPCI Express x4, 2xPCI Express x16 | |
PCI Express Version Supported: | v5.0 | |
USB Version Supported: | v3.2 | |
[BIOS] | ||
BIOS Manufacturer: | American Megatrends Inc. | |
BIOS Date: | 09/06/2023 | |
BIOS Version: | 0220 | |
UEFI BIOS: | Capable | |
Super-IO/LPC Chip: | Nuvoton NCT6798D | |
Trusted Platform Module (TPM) Chip: | Hardware TPM, version 2.0 |
best regards,
Jeffrey
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Hi Jeffrey, we would like to inform you that we are routing your query to the dedicated team for further assistance.
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Hi Jeffrey_kuo,
Thank you for posting in Intel® Communities.
Please allow us some time to check on this to determine if the instructions provided on this published article, How to Download the Intel® IO Margin Tool (Intel® IOMT) Mask Installer for Intel® Xeon® Scalable Processors, is applicable to your inquiry.
We will get back to you once we have an update.
Best Regards,
Alfred S
Intel® Customer Support Technician
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Hi Jeffrey_kuo,
Thank you for waiting for our update.
The tool that you need can be found in our Resource and Design Center. To see all the requirements needed to sign up, please check the following guide, How to Apply for an Intel® Resource and Documentation Center (RDC) and/or Intel® Developer Zone (Intel® DevZone) Account.
We will be ending this thread since the tool needed can be obtained from a different channel.
We hope for your consideration and understanding on this one.
If you need any additional information, please submit a new question as this thread will no longer being monitored.
Thank you for contacting Intel® and have a great week!
Best Regards,
Alfred S
Intel® Customer Support Technician
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Dear Alfred S,
Actually I already download Intel IOMT tool for Raptor lake but could not work in my desktop.
And I could not found IOMT tool for raptor lake s refresh in the link that you provide.
Could I have your kind support to check internal if there's any tool version could work for this chipset?
thank you very much!
best regards,
Jeffrey
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