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JMay3
Beginner
1,219 Views

XEON Phi 7290 really slow

I have a XEON Phi 7290 running on Windows Server 2016

Applications seem really slow while CPU utilisation is quite low, am I missing something.

Can running A virtual machine help with the situation?

0 Kudos
19 Replies
idata
Community Manager
169 Views

 

Hello updatesvc,

 

 

Hope you are doing fine.

 

I order to better assist you can you please confirm where are you seeing the CPU utilization by using the resource monitor?

 

 

Regards,

 

 

Charlie_Intel
JMay3
Beginner
169 Views

Hi, this is on the total utilisation on Task Manager.

idata
Community Manager
169 Views

 

Hello updatesvc,

 

 

Can you share a screen with us?

 

 

Regards,

 

 

Charlie_Intel
idata
Community Manager
169 Views

Hello updatesvc,

 

 

We are wondering if you need further assistance?

 

 

Regards,

 

 

Charlie_Intel
idata
Community Manager
169 Views

Hello updatesvc,

 

 

I apologize for the confusion, what I mean was a picture screenshot from your system in order to analyze the issue.

 

 

Regards,

 

 

Charlie_Intel
JMay3
Beginner
169 Views

Hi,

Here is an image of task manager.

idata
Community Manager
169 Views

Hi updatesvc,

 

 

Thanks for the image.

 

 

This issue does not seem to come from the Xeon Phi neither the memory.

 

 

What kind of storage system are you using?

 

Raid array or normal disk?

 

 

Is there a way to open the resource manager on the low side of that screen in order to check the Disk Activity?

 

 

Regards,

 

 

Charlie_Intel

 

 

 

JMay3
Beginner
169 Views

It's a normal disk SSD Samsung EVO 860 250GB

here is the resource monitor image

I have hidden some process names for proprietary reasons.

idata
Community Manager
169 Views

Hello updatesvc ,

 

 

Thank you for the screenshot, can you tell us what kind of application you are using?

 

 

Regards,

 

 

Charlie_Intel

 

JMay3
Beginner
169 Views

We are running anhttps://electronjs.org/ Electron JS Application which is based on what I believe to be Google Chrome.

All other applications also feel sluggish.

idata
Community Manager
169 Views

Hello updatesvc ,

 

 

Thank you for the information, let us check if we have information related and we will get back to you.

 

 

Regards,

 

 

Charlie_Intel

 

JMay3
Beginner
169 Views

Hi,

I would to ask if you got any leads on the above issue. Not rushing you or anything just want to know if you were able to find the problem

Regards,

James

idata
Community Manager
169 Views

Hello updatesvc,

 

 

We apologize for the delay we are still working on the case we will contact you back as soon as we have more information.

 

 

Regards,

 

 

Charlie_Intel
idata
Community Manager
169 Views

Hello updatesvc,

 

 

We apologize for the delay, it doesn't seem that we have a processor performance issue or RAM and the answer from the research was the same, as you can see in the resource monitor.

 

What we can see is that the hard disk is up to the limit, but it could be related the OS or startup applications, this OS or applications are not pulling the processor to the edge, just the hard drive.

 

Also, in regards to the application (Electron JS Application) you are using, it seems to be a web-based application and should use network resources too, so what we can recommend is to test the network and the hard drive, maybe testing with another system and compare it with the resource monitor in order to see if it is related to network or the web program itself.

 

 

Regards,

 

 

Charlie_Intel

 

idata
Community Manager
169 Views

Hello updatesvc,

 

 

We are wondering if you have further questions?

 

 

Regards,

 

 

Charlie_Intel

 

 

JMay3
Beginner
169 Views

Hi,

I will try as you advised.

I appreciate the help and won't been needing any assistance as of now.

Thank You

Regards

idata
Community Manager
169 Views

Hello updatesvc,

 

 

You are welcome, any doubts do not hesitate to contact us back.

 

 

Regards,

 

 

Charlie_Intel
JMay3
Beginner
169 Views

Hi,

Sorry I was away for abit. Yeah we can do a remote session.

Will a teamveiwer session be okay.

Let me know.

Regards.

JMend17
Beginner
169 Views

You wouldn't have that sitting under some researcher's desk. Here's a little context. I have a bunch of researchers who want to run ML lab machines https://downloader.vip/canva/ Canva at their desks but don't want to pay the price of having https://downloader.vip/imvu/ IMVU ML lab machines at their desks. So passive cooling GPUs and water cooling with large, low dB radiators. Basically a waste of about $4k per box, but that's what they want, and if they develop something important the cost is so small as to be considered a rounding error. https://fetlife.vip/ FetLife

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