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12266 Discussions

Xeon Silver 4310 Processor does not support SGX

CL15635
Beginner
246 Views

Hello, I am using Intel® Xeon® Silver 4310 Processor. When SGX is turned on on Supermicro x12 motherboard, it prompts that the cpu does not support SGX. But it supports SGX when seen in the product specification

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4 Replies
JoseH_Intel
Moderator
228 Views

Hello CL15635,

 

Thank you for joining the Intel community

 

According to ark.intel.com the Xeon Silver 4310 CPU indeed does support SGX but it needs to be in conjunction with Intel Server Platform Services (SPS). Since you are using a SuperMicro board then the SPS is not available on this 3rd party system. For further details you want to contact SuperMicro and ask if this feature could be ever be part of their systems.

https://ark.intel.com/content/www/us/en/ark/products/215277/intel-xeon-silver-4310-processor-18m-cac...

 

You can also check this article: Unable To Enable Intel® Software Guard Extensions (Intel®...

 

Hope it helps

 

Jose A.

Intel Customer Support Technician

For firmware updates and troubleshooting tips, visit:

https://intel.com/support/serverbios

 

JoseH_Intel
Moderator
216 Views

Hello CL15635,

 

I am just following up to double-check if you found the provided information useful. If you have further questions please don't hesitate to ask. If you consider the issue to be completed please let us know so we can proceed to mark this thread as resolved. I will try to reach you as a very last time on next Tuesday 13th. After that we will mark the thread as closed

 

Hope it helps

 

Jose A.

Intel Customer Support Technician

For firmware updates and troubleshooting tips, visit:

https://intel.com/support/serverbios


CL15635
Beginner
212 Views

I think it’s the motherboard problem

JoseH_Intel
Moderator
207 Views

Hello CL15635,

 

In such case it would be recommended for you to contact Supermicro to ask about the SGX feature on the board.

We will proceed to mark this thread as closed. If you have further issues or questions just go ahead and submit a new topic.


Regards

 

Jose A.

Intel Customer Support Technician

For firmware updates and troubleshooting tips, visit:

https://intel.com/support/serverbios


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