i5 12600k Low Wattage!

[slingshot]

I recently bought a 12th gen intel core i5 12600k and when testing the CPU I noticed the wattage was not as high as I saw in benchmarks online using the same chip.  In Halo Infinite the benchmark averaged 90W and my CPU averages 55W with the odd spike to 65W.   

I am unsure if this is a bios setting that I have wrong or a defective chip, there has been zero CPU tuning done to the chip it is completely out of box speeds.  If someone has any ideas let me know.

System Specs:

Motherboard: MSI MPG Z690 Edge WiFi DDR4

RAM: 16GB Corsair Vengeance RGB Pro 3600Mhz

GPU: MSI Gaming X RTX 3060

PSU: Corsair RM 750 80 Plus Gold

CPU: i5 12600k

CPU Cooler: NZXT Kraken X63 AIO

[Alberto_R_Intel]

slingshot, Thank you for posting in the Intel® Communities Support.

In order for us to provide the most accurate assistance on this matter, we just wanted to confirm a few details about your system:

When did you purchase the Intel® processor?

Did you build the PC?

The problem happens just with Halo Infinite or with all the games?

Did the wattage ever work fine/differently before?

if yes, when did the issue start?

Did you make any recent hardware/software changes that might cause this problem?

Which Windows* version are you using?

Does the problem happen at home or in the work environment?

Please attach the SSU report so we can verify further details about the components in your platform, check all the options in the report including the one that says "3rd party software logs":

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-?product=91...

In order to rule out a possible hardware issue with the Intel® processor, install and run the Intel® Processor Diagnostic Tool, it does an overall test on the unit and if it passes the test it means it is working properly:

https://www.intel.com/content/www/us/en/download/15951/intel-processor-diagnostic-tool.html?wapkw=di...

We also recommend to get in contact directly with MSI Support to make sure the latest BIOS version is currently installed on the board:

https://www.msi.com/support

Once you get the chance, please let us know the results.

Any questions, please let me know.

Regards,

Albert R.

Intel Customer Support Technician

[slingshot]

Purchased: Beginning of December

Yes I built the PC myself 

The issue is reoccurring in every game and when in Cinebench, games is approximately 33% lower and Cinebench is approximately 47% lower than average

Issue has been the same since my PC was finished being built

No hardware or software changes and have all the latest drivers

Windows 10 Home 22H2

This is a personal PC I built for school work and gaming

The processor passed all categories of the diagnostic test

[Alberto_R_Intel]

slingshot, Thank you very much for letting us know those results.

Perfect, it is great to know that the Intel® processor passed the Intel® PDT test since that basically is letting us know that the issue is related to a different component and there is no hardware problem with the unit.

Still, we will do further research on this matter, as soon as I get any updates, I will post all the details on this thread.

Regards,

Albert R.

Intel Customer Support Technician

[Alberto_R_Intel]

Hello slingshot, I just received an update on this matter.

After reviewing the case, it is important to note that currently, the RAM speed on your processor is 3600MHz and actually the memory RAM supported by the processor is Up to DDR5 4800 MT/s / Up to DDR4 3200 MT/s, so the processor is running out of specifications, it should be 3200Mhz tops. This will have an impact on the processor's performance and it could affect the overall system in the long term since you are forcing the unit to run at speeds it does not support: 

https://ark.intel.com/content/www/us/en/ark/products/134589/intel-core-i512600k-processor-20m-cache-...

We also recommend to get in contact directly with MSI support to load the BIOS to default settings:

https://www.msi.com/support

It is also important to mention that we cannot confirm information used on benchmark or third-party tools. In the following link, you will be able to find and verify the tools we used for CPU testing:

https://www.intel.com/content/www/us/en/support/articles/000006035/processors.html

Please attach the report of the Intel® PDT test:

Go to "File"

Then select "View File Report"

Save the file and attach I to your post.

Additionally, could you please also provide screenshots of the XTU stress test showing temperatures and voltages?

Regards,

Albert R.

Intel Customer Support Technician

[slingshot]

I changed the XMP profile to 3200MT/s

I attached both the Intel PDT test and the monitor log from XTU

[Alberto_R_Intel]

slingshot, Thank you very much for your response and for sharing the files.

We will continue with our research on this matter and provide a response as soon as it becomes available.

Regards,

Albert R.

Intel Customer Support Technician

[Alberto_R_Intel]

Hello slingshot, I just received an update on this matter.

While we are still working on this case, we just wanted to check if you could please run the XTU stress test for around 5 minutes and send us the screenshots of the utility while running? This is in order to make sure everything is fine and to discard any thermal throttling issues.

Regards,

Albert R.

Intel Customer Support Technician

[slingshot]

Hi Alberto,

Here are the screenshots, I took them at the 1 min, 2min, 3min, 4min and 5min mark hope these can help.  Let me know what else to provide you with to help with the process.

[Alberto_R_Intel]

Hi slingshot, Thank you very much for sharing the pictures.

Yes, those screenshots are really helpful. We will continue working on this scenario, and as soon as I get any updates, I will post all the information on this thread.

Regards,

Albert R.

Intel Customer Support Technician