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i5 9400F low performance

Shi90bi
Beginner
1,908 Views

I'm getting very low performance in benchmarks and low fps in games
Intel Core i5 9400F @ 2800 MHz - CPU-Z VALIDATOR (x86.fr)

Here are the benchmark results. Please help me

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3 Replies
Alberto_R_Intel
Employee
1,830 Views

Shi90bi, Thank you for posting in the Intel Communities Support.

 

In reference to this scenario, it is important to mention that third-party tools, such as CPU-Z, might have misreadings and the results when using those applications might not be that accurate.

 

In order to rule out any possible hardware issue with the processor, please install and run the Intel Processor Diagnostic Tool, it does an overall test on the unit and if it passes the test it means it is working properly and there are no problems with it:
https://www.intel.com/content/www/us/en/download/15951/intel-processor-diagnostic-tool.html?wapkw=diagnostic

 

Keep in mind that the good performance of the machine not only depends on the processor itself but your whole hardware configuration, the rest of the components such as motherboard, memory RAM, HDD/SDD, and other parts come into play as well.

Based on that, we also recommend to get in contact directly with ASUS Support to make sure the latest BIOS version is currently installed in your computer or, if necessary, to gather the instructions on how to update it:
https://www.asus.com/support/

 

Any questions, please let me know.

 

Regards,
Albert R.

 

Intel Customer Support Technician

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Alberto_R_Intel
Employee
1,789 Views

Hello Shi90bi, I just wanted to check if the information posted previously was useful for you and if you need further assistance on this matter?


Regards,

Albert R.


Intel Customer Support Technician


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Alberto_R_Intel
Employee
1,725 Views

Hello Shi90bi, Since we have not heard back from you, we are closing the case, but if you have any additional questions, please post them on a new thread so we can further assist you with this matter.


Regards,

Albert R.


Intel Customer Support Technician


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