Processors
Intel® Processors, Tools, and Utilities
15416 Discussions

intel graphics

avengerajay
Beginner
419 Views

When I am installing the latest graphic, it shows error code 1640 what can I do it cannot install 

avengerajay_0-1720683465935.png

 

0 Kudos
3 Replies
VonM_Intel
Moderator
316 Views

Hi, avengerajay.

Thank you for posting in our Community.

The error code 1640 typically indicates that there is a problem with the installation process of the graphics driver.

Here are the steps to follow.

Another option follow these steps carefully:

  • Go to Device Manager > Display Adapters > Right-Click and select Update Driver (Browse my computer for drivers).
  • Choose Let me pick from a list of available drivers on my computer.
  • Select Microsoft Basic Display Adapter and click NEXT.
  • Once the Microsoft Basic Display Adapter successfully replaces the OEM driver, install the Intel® Graphics – Windows* DCH Drivers.
  • Important: Leave the Execute Clean Installation unchecked while performing the installation.

 

Furthermore, you may visit this article/link: How to Fix Intel® Graphics Driver Installer Exit Code 1

 

Looking forward to your response. Have a nice day!

Best regards,

Von M.

Intel Customer Support Technician


0 Kudos
VonM_Intel
Moderator
284 Views

Hi, avengerajay.

Have you had a chance to review our previous response regarding the steps that I shared?

Please inform us if you require any further assistance. We're here to help.


Best regards,

Von M.

Intel Customer Support Technician


0 Kudos
VonM_Intel
Moderator
222 Views

Hi, avengerajay.

I trust you're doing well.
I have not heard back from you, we will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

 

Best regards,
Von M.
Intel Customer Support Technician

0 Kudos
Reply