intel i5-12500H in GAMING MODE

[Mr_reex-]

Hello,

I own a gaming laptop that comes with an i5-12500H processor, but recently I noticed that the temperature in games is between 96 and 99, and sometimes it reaches 100, but it never exceeded 100 before.

I have tried to clean the device and I have replaced the thermal paste with several different types and companies of different quality and this problem has not been solved

I need help, thanks

[Jose_Intel]

Hello @Mr_reex-

Thank you for posting on the Intel️® communities.   

In order to have more information about your system, please download, install and run Intel® System Support Utility for Windows. Make sure you check “Everything” before you scan, then save the report and attach it to your response.

Best regards,

Jose B.

Intel Customer Support Technician

[Mr_reex-]

Hello

Well, the required steps have been taken

[Jose_Intel]

Hello Mr_reex-

Thank you for the report.

I noticed that your system is up to date. Keep in mind that any value equal or less than 100°C is considered within the specifications.

On the other hand, you can contact the system manufacturer to understand the system’s normal operating temperature range and to report an unexpected behavior of the system. For more information, visit My Laptop Seems to Be Overheating

Best regards,

Jose B.

Intel Customer Support Technician