Processors
Processors (Intel® Core™, Intel® Xeon®, etc); processor utilities and programs (Intel® Processor Identification Utility, Intel® Extreme Tuning Utility, Intel® Easy Streaming Wizard, etc.)
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overtemp 12600k

cmartin87
Beginner
157 Views
Hello, trying to find some info on a overheating cpu. I'm somewhat computer literate and built all my PCs. First time with a AIO cooler and using a ASUS Z690-F ROG Strix. Was running a game, Squad, and noticed a reduced CPU usage. Before my cpu temp wouldn't display on my steel series oled keyboard but happened to glance down and caught my cpu temp displaying 109.3 C all while stating cpu usage was 3-5%. I shut down the computer immediately. I have not performed nor allowed the Asus AI to overclock or alter base parameters to my knowledge. Not sure what would allow the CPU to exceed a temp threshold I've read should be 100 C. Could this be a faulty sensor? I do not doubt that the AIO water cooler could have very likely failed. Anything else I should check/ be concerned about?
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4 Replies
Alberto_R_Intel
Moderator
125 Views

cmartin87, Thank you for posting in the Intel® Communities Support.


In order for us to provide the most accurate assistance on this scenario, we just wanted to confirm a few details about your system:

What is the model of the motherboard?

Was the PC working fine before without showing the overheating problem?

If yes, when did the issue start?

Did you make any recent hardware/software changes that might cause this problem?

Which Windows* version are you using?

Does the problem happen at home or in the work environment?

Please attach the SSU report so we can verify further details about the components in your platform, check all the options in the report including the one that says "3rd party software logs":

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-?product=91...


In the following link you will find "Overheating Symptoms and Troubleshooting for Intel® Boxed Processors":

https://www.intel.com/content/www/us/en/support/articles/000005791/processors/intel-core-processors....


The T-junction of the Intel® Core™ i5-12600K processor is 100°C, any temperature result below or equal to that value is considered normal and expected for this unit:

https://ark.intel.com/content/www/us/en/ark/products/134589/intel-core-i512600k-processor-20m-cache-...


In order to rule out a possible hardware problem with the processor, please install and run the Intel® Processor Diagnostic Tool, it does an overall test on the unit and if it passes the test it means it is working properly:

https://www.intel.com/content/www/us/en/download/15951/intel-processor-diagnostic-tool.html?wapkw=in...


Any questions, please let me know.


Regards,

Albert R.


Intel Customer Support Technician


Alberto_R_Intel
Moderator
88 Views

Hello cmartin87, I just wanted to check if the information posted previously was useful for you and if you need further assistance on this matter?


Regards,

Albert R.


Intel Customer Support Technician


cmartin87
Beginner
79 Views

Please disregard this post. I based my cpu temp observation on a single piece of data which I found out was due to a bad steel series patch which displayed wildly false CPU temps.

Alberto_R_Intel
Moderator
76 Views

cmartin87, Thank you very much for your response.


Perfect, no problem at all. We completely understand and we will close this case as per your request.


Any other inquiries, do not hesitate to contact us again.


Regards,

Albert R.


Intel Customer Support Technician


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