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JMaso4
Beginner
2,629 Views

problem with driver kabylake pci express root port # 10 a2b1

I have Win 10 64 bit PRO , MSI Z270 Tomahawk, i7 7700K.

WIndows in Defender report me an issue with my driver of kabylake pci express root port # 10 a2b1.

i already installed the chipset driver.

has any body a solution?

Tags (1)
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14 Replies
idata
Community Manager
64 Views

jmo281: Thank you very much for joining the Intel® Processors communities. We are sorry to hear there are graphics problems with your system.

 

 

In order to better assist you:

 

Are you seeing that error on device manager?

 

Did you install the latest BIOS version: 7A68v13?

 

https://www.msi.com/Motherboard/support/Z270-TOMAHAWK.html# down-bios https://www.msi.com/Motherboard/support/Z270-TOMAHAWK.html# down-bios

 

Do you have any PCI device attached to the PC?

 

Is there any chance that you can provide pictures of when you are seeing that error message?

 

 

Any further questions, please let me know.

 

 

Regards,

 

Alberto R

 

JMaso4
Beginner
64 Views

intel_corp

 

newest bios is installed.

i have only a gtx 1080ti installed.

 

in device manager is no error, only in windwos defender.
idata
Community Manager
64 Views

Thank you very much for sharing that picture.

 

 

Just to make sure, did you check with MSI about this issue? They might have further suggestion on this matter:

 

https://us.msi.com/about/contact-us https://us.msi.com/about/contact-us

 

 

jmo281: Now, you mentioned there is no error message on device manager, normally that indicates that all the drivers are working fine. Besides that error message, Is there any problem with the performance of the PC?

 

 

Any questions, please let me know.

 

 

Regards,

 

Alberto R

 

idata
Community Manager
64 Views

jmo281: I just wanted to check if the information posted previously was useful for you and if you need further assistance on this matter?

 

 

Any questions, please let me know.

 

 

Regards,

 

Alberto R

 

JMaso4
Beginner
64 Views

intel_corp

No sorry, the Information was not usefull.

In the msi forum also many people have the same problem/ error message.

Nobody has a solution? It is shamefull, that two big companies have no clue.

JMaso4
Beginner
64 Views

No sorry, the Information was not usefull.

In the msi forum also many people have the same problem/ error message.

Nobody has a solution? It is shamefull, that two big companies have no clue.

idata
Community Manager
64 Views

jmo281: Let me apologize for any inconvenience. In order to try to fix this problem we can try to re-install the chipset and management engine drivers:

 

https://www.msi.com/Motherboard/support/Z270-TOMAHAWK.html# down-driver https://www.msi.com/Motherboard/support/Z270-TOMAHAWK.html# down-driver

 

 

Any questions, please let me know.

 

 

Regards,

 

Alberto R

 

idata
Community Manager
64 Views

jmo281: I just wanted to check if the problem persists after re-installing the chipset and management engine drivers?

 

 

Any questions, please let me know.

 

 

Regards,

 

Alberto R

 

JMaso4
Beginner
64 Views

intel_corp problem still exist

idata
Community Manager
64 Views

jmo281: Thank you very much for letting us know those details.

 

 

We will start a research on this matter, in order for us to do that, please provide the following information:

 

What is the model of the memory RAM you are using? If it is possible please provide the size and speed.

 

What is the model of the hard drive you are using?

Did you make any recent hardware/software changes on the computer?

 

 

Any questions, please let me know.

 

 

Regards,

 

Alberto R

 

JMaso4
Beginner
64 Views

2 x 8GB HyperX FURY schwarz Dual Rank DDR4-2133 DIMM CL14 Dual Kit

250GB Samsung 850 Evo MZ-75E250B/EU

problem is since i build the computer.

 

(computer is new)
idata
Community Manager
64 Views

jmo281: Thank you very much for letting us know that information. As soon as I get any updates on the research we will do on this subject, I will post all the details on this thread.

 

 

Any questions, please let me know.

 

 

Regards,

 

Alberto R

 

idata
Community Manager
64 Views

jmo281: I just received an update on the research we are doing on this case. And we wonder if by any chance do you have the option to test the PC without the video card? By doing this we can confirm if Windows® Defender is still reporting the PCI error or not and also verify if it is a PCI error from the Chipset (board) or if it is related to the PCI lane assigned to the processor.

 

 

Any questions, please let me know.

 

 

Regards,

 

Alberto R

 

idata
Community Manager
64 Views

jmo281: I just wanted to check if you saw the information posted previously and if you need further assistance on this matter?

 

 

Any questions, please let me know.

 

 

Regards,

 

Alberto R