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recovering the lost dram error

Aymanof23
Beginner
755 Views

my PC cannot boot when start it i enfaced error recovering the lost dram error then shutdown 

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DeividA_Intel
Employee
719 Views

Hello Aymanof23,  

  

Thank you for posting on the Intel® communities. I can imagine how frustrating this situation with your computer must be.


To have a better understanding of your issue, I would like to gather this information.


1. What is the brand and model name of your processor?

2. What is the brand and model name of your motherboard?

3. What is the brand and model name of your RAM?

4. Do you get any LED or beed from your motherboard?

5. Did you notice any damage to the CPU or motherboard?

6. Did your computer used to work? Or, is this issue present out of the box?

7. Can you get a picture of the error you mentioned?


Regards,  

Deivid A.  

Intel Customer Support Technician 


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DeividA_Intel
Employee
698 Views

Hello Aymanof23, 


I am following up on you because I want to know if your computer still having issues to boot or if your computer is working properly.


Regards,  

Deivid A.  

Intel Customer Support Technician  


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DeividA_Intel
Employee
672 Views

Hello Aymanof23, 


I was checking your thread and noticed that I have not heard back from you. I’m going to close your post, but if you need further assistance, please do not hesitate to create a new thread. 


Regards,  

Deivid A.  

Intel Customer Support Technician  


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