Processors
Intel® Processors, Tools, and Utilities
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video ram

jackelegs
Beginner
498 Views

why does it show 4gb memory when card has 24gb memory?

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Alberto_R_Intel
Employee
451 Views

jackelegsThank you for posting in the Intel® Communities Support.

 

We will be more than glad to assist you with this matter. 

 

In order for us to provide the most accurate assistance on this scenario, could you please provide the complete model of the Intel® component/card you are referring to?

What is the model of your Intel® processor?

If this is a laptop, what is the model of it?

As an option, you can attach the SSU report, using the link below, that contains all those details:

https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html

 

Any questions, please let me know.

 

Regards,

Albert R.

 

Intel Customer Support Technician

 

 

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Alberto_R_Intel
Employee
430 Views

Hello jackelegs, I just wanted to check if you saw the information posted previously and if you need further assistance on this matter?


Regards,

Albert R.


Intel Customer Support Technician


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Alberto_R_Intel
Employee
401 Views

Hello jackelegs, Since we have not heard back from you, we are closing the case, but if you have any additional questions, please post them on a new thread so we can further assist you with this matter.


Regards,

Albert R.


Intel Customer Support Technician


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