warranty issue

kpsbhasri · ‎08-02-2023

hi team,

i have bought intel i7 4970k CPU in 2018 from amazon

the product was purchased on Oct 15 and I was given 1 year warranty period but when I went to Intel's local authorized dealer it was already out of the warranty period

below is the warranty period details in the attachment

when I contacted Amazon they said that they need the denial mail from the intel side

please can anyone please look into this problem?

Details :

Batch Number(FPO): X543B576

Serial Number (ATPO): U2540056A3506

thank you

Sumukha P Bhasri

Jose_Intel · ‎08-03-2023

Hello @kpsbhasri

Thank you for posting on the Intel️® communities.

We advise to directly contact Intel Customer Support to check the process (you cannot do this through the forums). Here are pages where you can look up contact information, including local/country phone numbers based on your location:

U.S. and Canada: Intel Customer Support

Europe, Middle East, and Africa: Intel Customer Support EMEA 

Asia-Pacific: Intel Customer Support APAC 

Latin America: Intel Customer Support LAR

Best regards,

Jose B.

Intel Customer Support Technician