[HELP] Impossible to create License for QuartusII+Modelsim

Altera_Forum · ‎12-17-2011

Hi everybody,

I see that license manager on Altera web site was changed.

With this new system I can't create a license for Quartus II 9.0 and Modelsim under Linux.

Here's how I do it:

1] I connect to my account.

2] I click in 'licensing self service center'

3] I created a new computer in the tab 'manage computers'

4] I click on the tab 'create new license' ==> my Software & IP License list is empty:confused:

5] I click on [Find] to go in 'create new license advanced search'

6] I filled out all part :

===== Creat new license advence search =====
 Product : Quartus*
 Maintenance Expiration : = 17/12/2012
 Primary Computor : victor
 first Name : victor
 last name : victor
 email : my email
 username : victor
 =======================================

7] when I validate my research, I come back on the 'create new license'. But my Software & IP License list is stay empty and I get the following message:

no records found with search criteria. please try with different search parameters.

Wher is my mistake ? I think that my pb is in my step 6...

Regard

Altera_Forum · ‎12-19-2011

when they created the new licensing center, they only looked at license renewals from the last year or two. if you do not see your license, please file a service request at http://mysupport.altera.com and request your old licenses get added to Licensing Self Service Center. they will then manually pull the older license to the new database