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Help! Cyclone V not accessible by Quartus

Altera_Forum
Honored Contributor II
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Hi all, first time poster so please forgive me if this is the wrong place to ask this. I just bought a DE0-Nano-SoC with a Cyclone V chip in it, and I cannot figure out how to interact with it in Quartus prime web edition. When I attempt to use the Quartus programmer no hardware is detected. Ive tried installing the usb blaster ii drivers multiple times and windows 10 shows the device as a USB serial converter. I've been trying to fix this for a few hours and im now out of ideas. Any help with this problem would be greatly appreciated. Thanks!

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Altera_Forum
Honored Contributor II
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for latest 15.1. sorry to say the official support operating seems did not covers windows 10 . There fore please get your self a VMware of win7 to install this again. 

 

https://www.altera.com/support/support-resources/download/os-support.html
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Altera_Forum
Honored Contributor II
652 Views

Are you sure your plugged into the USB blaster side and not the USB uart side? The docs for that board indicates it has two separate USB connectors.

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Altera_Forum
Honored Contributor II
652 Views

 

--- Quote Start ---  

Are you sure your plugged into the USB blaster side and not the USB uart side? The docs for that board indicates it has two separate USB connectors. 

--- Quote End ---  

 

Wow I'm a real dummy, I didn't even notice the other USB and was under the impression that uart was what i needed. This fixed the problem, thanks.
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Altera_Forum
Honored Contributor II
652 Views

Hi. Your problem only fix for this time. where you may getting more errors ahead for unsupported os version.

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Altera_Forum
Honored Contributor II
652 Views

Just a quick question regarding Windows 10; I'm upgrading soon; is there a timeframe on when Quartus will support Win10?

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Altera_Forum
Honored Contributor II
652 Views

so far do not see any document or press about windows 10 will be in the picture. you see now even windows 8 also partially supported..

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Altera_Forum
Honored Contributor II
652 Views

Hi, 

 

I used Quartus II 13.0 under Windows 8.1 Pro (x64) and Windows 10 Pro (x64) without any issues. I do not remember if I used for programming USB Blaster or USB Blaster II. If you have not tried it before, try to install the driver manually. To do so select the programming device in either "Devices and Printers" or "Device Manager" -> Properties -> Update Driver -> Manually and select the path to i.e. C:\altera\15.1\quartus\drivers. Now, it should pick up the correct driver. The path depends on where you installed quartus at.
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Altera_Forum
Honored Contributor II
652 Views

Hi, 

 

I used Quartus II 13.0 under Windows 8.1 Pro (x64) and Windows 10 Pro (x64) without any issues. I do not remember if I used for programming USB Blaster or USB Blaster II. If you have not tried it before, try to install the driver manually. To do so select the programming device in either "Devices and Printers" or "Device Manager" -> Properties -> Update Driver -> Manually and select the path to i.e. C:\altera\15.1\quartus\drivers. Now, it should pick up the correct driver. The path depends on where you installed quartus at.
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