- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Intel Development Acceleration Stack for OpenCL is not detecting the Arria 10 PAC Cards on our server. It's looking for PAC drivers which cannot be found at the OpenCL_BSP installation path.
The Cards can be detected using `lspci` and `OPAE drivers` but not with `aocl diagnose` command:
System Specs:
OS: ubuntu - 18.04
The following is the log:
server2@ubuntu:~$ sudo fpgainfo fme
Board Management Controller, microcontroller FW version 26895
Last Power Down Cause: POK_CORE
Last Reset Cause: None
//****** FME ******//
Object Id : 0xEE00001
PCIe s:b:d:f : 0000:AF:00:0
Device Id : 0x09C4
Socket Id : 0x00
Ports Num : 01
Bitstream Id : 0x124000200000367
Bitstream Version : 1.2.4
Pr Interface Id : 38d782e3-b612-5343-b934-2433e348ac4c
Boot Page : user
Board Management Controller, microcontroller FW version 26895
Last Power Down Cause: POK_CORE
Last Reset Cause: None
//****** FME ******//
Object Id : 0xEE00000
PCIe s:b:d:f : 0000:86:00:0
Device Id : 0x09C4
Socket Id : 0x00
Ports Num : 01
Bitstream Id : 0x124000200000367
Bitstream Version : 1.2.4
Pr Interface Id : 38d782e3-b612-5343-b934-2433e348ac4c
Boot Page : user
server2@ubuntu:~$ source ~/inteldevstack/init_env.sh
export QUARTUS_HOME=/opt/intelFPGA_pro/quartus_19.2.0b57/quartus
export OPAE_PLATFORM_ROOT=/home/server2/inteldevstack/a10_gx_pac_ias_1_2_1_pv
export AOCL_BOARD_PACKAGE_ROOT=/home/server2/inteldevstack/a10_gx_pac_ias_1_2_1_pv/opencl/opencl_bsp
source /home/server2/inteldevstack/a10_gx_pac_ias_1_2_1_pv/opencl/opencl_bsp/linux64/libexec/setup_permissions.sh
$OPAE_PLATFORM_ROOT/bin is in PATH already
sudo cp /home/server2/inteldevstack/a10_gx_pac_ias_1_2_1_pv/sw/afu_platform_info /usr/bin/
export INTELFPGAOCLSDKROOT=/opt/intelFPGA_pro/quartus_19.2.0b57/hld
export ALTERAOCLSDKROOT=/opt/intelFPGA_pro/quartus_19.2.0b57/hld
$QUARTUS_HOME/bin is in PATH already
source /opt/intelFPGA_pro/quartus_19.2.0b57/hld/init_opencl.sh
server2@ubuntu:~$ aocl diagnose
--------------------------------------------------------------------
ICD System Diagnostics
--------------------------------------------------------------------
Using the following location for ICD installation:
/etc/OpenCL/vendors
Found 2 icd entry at that location:
/etc/OpenCL/vendors/Altera.icd
/etc/OpenCL/vendors/Intel_FPGA_SSG_Emulator.icd
the following OpenCL libraries are referenced in the icd files:
libalteracl.so
libintelocl_emu.so
checking LD_LIBRARY_PATH for registered libraries:
libalteracl.so was registered on the system at /opt/intelFPGA_pro/quartus_19.2.0b57/hld/host/linux64/lib
libintelocl_emu.so was registered on the system at /opt/intelFPGA_pro/quartus_19.2.0b57/hld/host/linux64/lib
Using the following location for fcd installations:
/opt/Intel/OpenCL/Boards
Found 2 fcd entry at that location:
/opt/Intel/OpenCL/Boards/a10_ref.fcd
/opt/Intel/OpenCL/Boards/dcp_bsp.fcd
the following OpenCL libraries are referenced in the fcd files:
/opt/intelFPGA_pro/quartus_19.2.0b57/hld/board/a10_ref/linux64/lib/libaltera_a10_ref_mmd.so
/home/server2/inteldevstack/a10_gx_pac_ias_1_2_1_pv/opencl/opencl_bsp/linux64/lib/libintel_opae_mmd.so
checking LD_LIBRARY_PATH for registered libraries:
/opt/intelFPGA_pro/quartus_19.2.0b57/hld/board/a10_ref/linux64/lib/libaltera_a10_ref_mmd.so was registered on the system.
/home/server2/inteldevstack/a10_gx_pac_ias_1_2_1_pv/opencl/opencl_bsp/linux64/lib/libintel_opae_mmd.so was registered on the system.
Number of Platforms = 2
1. Intel(R) FPGA SDK for OpenCL(TM) | Intel(R) Corporation | OpenCL 1.0 Intel(R) FPGA SDK for OpenCL(TM), Version 19.4
2. Intel(R) FPGA Emulation Platform for OpenCL(TM) | Intel(R) Corporation | OpenCL 1.0 Intel(R) FPGA SDK for OpenCL(TM), Version 19.2
--------------------------------------------------------------------
ICD diagnostics PASSED
--------------------------------------------------------------------
--------------------------------------------------------------------
BSP Diagnostics
--------------------------------------------------------------------
Error initializing DMA: no memory
Error initializing mmd dma
Error closing DMA
Error initializing bsp
Error initializing DMA: no memory
Error initializing mmd dma
Error closing DMA
Error initializing bsp
--------------------------------------------------------------------
Warning:
No devices attached for package:
/opt/intelFPGA_pro/quartus_19.2.0b57/hld/board/a10_ref
--------------------------------------------------------------------
Unable to find the kernel mode driver.
Please make sure you have properly installed the driver. To install the driver, run
aocl install
DIAGNOSTIC_FAILED
--------------------------------------------------------------------
--------------------------------------------------------------------
Warning:
No devices attached for package:
/home/server2/inteldevstack/a10_gx_pac_ias_1_2_1_pv/opencl/opencl_bsp
--------------------------------------------------------------------
Error initializing DMA: no memory
Error initializing mmd dma
Error closing DMA
Error initializing bsp
Error initializing DMA: no memory
Error initializing mmd dma
Error closing DMA
Error initializing bsp
--------------------------------------------------------------------
Call "aocl diagnose <device-names>" to run diagnose for specified devices
Call "aocl diagnose all" to run diagnose for all devices
server2@ubuntu:~$ aocl install
Do you want to setup the FCD at directory /opt/Intel/OpenCL/Boards [Y/n] y
aocl install: /home/server2/inteldevstack/a10_gx_pac_ias_1_2_1_pv/opencl/opencl_bsp is already registered in the system, please uninstall it before reinstalling
server2@ubuntu:~$
Please help us fix this @intel @BoonBengT_Intel @JohnT_Intel
Thank you,
Saikiran
Link Copied
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi,
Can you try running "aocl uninstall" and "aocl install" to see if the issue is resolved?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
When I try to reinstall, It says binary operator expected. Here's the log
server2@ubuntu:~$ aocl uninstall
Do you want to unset the FCD at directory /opt/Intel/OpenCL/Boards [Y/n] Y
aocl uninstall: /home/server2/inteldevstack/a10_gx_pac_ias_1_2_1_pv/opencl/opencl_bsp is not installed, no need to uninstall.
server2@ubuntu:~$ aocl install
Do you want to setup the FCD at directory /opt/Intel/OpenCL/Boards [Y/n] n
Please specify a directory to setup FCD:
/home/server2/inteldevstack/a10_gx_pac_ias_1_2_1_pv/opencl/opencl_bsp/
aocl install: Setting up the FPGA Client Driver (FCD) to the system. This process may require admin privilege
Install the FCD file to /home/server2/inteldevstack/a10_gx_pac_ias_1_2_1_pv/opencl/opencl_bsp
aocl install: Adding the board package /home/server2/inteldevstack/a10_gx_pac_ias_1_2_1_pv/opencl/opencl_bsp to the list of installed packages
Installing the board package driver to the system.
aocl install: Running install from /home/server2/inteldevstack/a10_gx_pac_ias_1_2_1_pv/opencl/opencl_bsp/linux64/libexec
/home/server2/inteldevstack/a10_gx_pac_ias_1_2_1_pv/opencl/opencl_bsp/linux64/libexec/install: line 15: [: /dev/intel-fpga-port.0: binary operator expected
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi,
Can you try to performed "lspci" and check if the driver is bind to the device? The reason is that when you are performing uninstall, the driver is not bind to the device.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
As suggested, I have bound the device using `lspci`. Below is the log.
server2@ubuntu:~$ sudo lspci -n -v -s 0000:af:00.0
af:00.0 1200: 8086:09c4
Subsystem: 8086:0000
Physical Slot: 5
Flags: bus master, fast devsel, latency 0, IRQ 39, NUMA node 1
Memory at dbffff00000 (64-bit, prefetchable) [size=512K]
Memory at dbfffe00000 (64-bit, prefetchable) [size=1M]
Capabilities: [68] MSI-X: Enable+ Count=7 Masked-
Capabilities: [78] Power Management version 3
Capabilities: [80] Express Endpoint, MSI 00
Capabilities: [100] Advanced Error Reporting
Capabilities: [160] Alternative Routing-ID Interpretation (ARI)
Capabilities: [200] Single Root I/O Virtualization (SR-IOV)
Capabilities: [280] #19
Kernel driver in use: intel-fpga-pci
Kernel modules: intel_fpga_pci
server2@ubuntu:~$ sudo lspci -n -v -s 0000:86:00.0
86:00.0 1200: 8086:09c4
Subsystem: 8086:0000
Physical Slot: 7
Flags: bus master, fast devsel, latency 0, IRQ 37, NUMA node 1
Memory at d7ffff00000 (64-bit, prefetchable) [size=512K]
Memory at d7fffe00000 (64-bit, prefetchable) [size=1M]
Capabilities: [68] MSI-X: Enable+ Count=7 Masked-
Capabilities: [78] Power Management version 3
Capabilities: [80] Express Endpoint, MSI 00
Capabilities: [100] Advanced Error Reporting
Capabilities: [160] Alternative Routing-ID Interpretation (ARI)
Capabilities: [200] Single Root I/O Virtualization (SR-IOV)
Capabilities: [280] #19
Kernel driver in use: intel-fpga-pci
Kernel modules: intel_fpga_pci
server2@ubuntu:~$ aocl install
Do you want to setup the FCD at directory /opt/Intel/OpenCL/Boards [Y/n] Y
aocl install: Setting up the FPGA Client Driver (FCD) to the system. This process may require admin privilege
Install the FCD file to /opt/Intel/OpenCL/Boards
aocl install: Adding the board package /home/server2/inteldevstack/a10_gx_pac_ias_1_2_1_pv/opencl/opencl_bsp to the list of installed packages
Installing the board package driver to the system.
aocl install: Running install from /opt/intelFPGA_pro/quartus_19.2.0b57/hld/board/a10_ref/linux64/libexec
cp: cannot stat '/home/server2/inteldevstack/a10_gx_pac_ias_1_2_1_pv/opencl/opencl_bsp/linux64/driver/*': No such file or directory
sh: 0: Can't open ./make_all.sh
aocl install: failed.
aocl install: Removing FCD
aocl install: Removing the board package /home/server2/inteldevstack/a10_gx_pac_ias_1_2_1_pv/opencl/opencl_bsp from the list of installed packages
For some reason, `aocl install` command is searching for the driver folder which is non-existent in the BSP.
I'm not sure how to diagnose this.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi,
Can you check your "'/home/server2/inteldevstack/a10_gx_pac_ias_1_2_1_pv/opencl/opencl_bsp/linux64"? I suspect that you have not un-archive or unzip the opencl BSP.
Thanks
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi,
Have you check if the BSP is there?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi JohnT, Sorry for the delayed response.
The following are the available files in the linux64 folder
server2@ubuntu:~/inteldevstack/a10_gx_pac_ias_1_2_1_pv/opencl/opencl_bsp/linux64$ tree
.
├── lib
│ └── libintel_opae_mmd.so
└── libexec
├── diagnose
├── flash
├── install
├── program
├── setup_permissions.sh
├── sign_aocx.sh
└── uninstall
2 directories, 8 files
The Installer script extracts the opencl_bsp drivers.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi,
Have you setup your environment following https://www.intel.com/content/www/us/en/docs/programmable/683831/1-2-1/initializing-the-environment-for-with.html?
Thanks
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
yes, I have followed the same steps. The problem occurs the same.
The following is the output when I try to uninstall and reinstall the BSP:
server2@ubuntu:~$ aocl uninstall
Do you want to unset the FCD at directory /opt/Intel/OpenCL/Boards [Y/n] Y
aocl uninstall: /home/server2/inteldevstack/a10_gx_pac_ias_1_2_1_pv/opencl/opencl_bsp is not installed, no need to uninstall.
server2@ubuntu:~$ aocl install
Do you want to setup the FCD at directory /opt/Intel/OpenCL/Boards [Y/n] n
Please specify a directory to setup FCD:
/home/server2/inteldevstack/a10_gx_pac_ias_1_2_1_pv/opencl/opencl_bsp/
aocl install: Setting up the FPGA Client Driver (FCD) to the system. This process may require admin privilege
Install the FCD file to /home/server2/inteldevstack/a10_gx_pac_ias_1_2_1_pv/opencl/opencl_bsp
aocl install: Adding the board package /home/server2/inteldevstack/a10_gx_pac_ias_1_2_1_pv/opencl/opencl_bsp to the list of installed packages
Installing the board package driver to the system.
aocl install: Running install from /home/server2/inteldevstack/a10_gx_pac_ias_1_2_1_pv/opencl/opencl_bsp/linux64/libexec
server2@ubuntu:~$ aocl list-devices
--------------------------------------------------------------------
Warning:
No devices attached for package:
/opt/intelFPGA_pro/quartus_19.2.0b57/hld/board/a10_ref
--------------------------------------------------------------------
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi,
From the latest log, it looks like it is able to installed the driver. Can you double confirm using "lspci" to see if the driver is loaded into the FPGA card?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi @JohnT_Intel , Here's the output for lspci
server2@ubuntu:~$ lspci | grep acce
af:00.0 Processing accelerators: Intel Corporation Device 09c4
The FPGA is still available and only shows with lspci and fpgainfo. I think the problem is with the drivers. When I move the FPGA to a different system, It works there.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi,
Can you try "lspci -vv | grep acce" to get the kernel driver information.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Here's the output for `lspci -vv | grep acce`:
server2@ubuntu:~$ sudo lspci -vv | grep acce
af:00.0 Processing accelerators: Intel Corporation Device 09c4
for `lspci -vv` :
af:00.0 Processing accelerators: Intel Corporation Device 09c4
Subsystem: Intel Corporation Device 0000
Physical Slot: 5
Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr+ Stepping- SERR+ FastB2B- DisINTx+
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 0, Cache Line Size: 64 bytes
Interrupt: pin A routed to IRQ 39
NUMA node: 1
Region 0: Memory at dbffff00000 (64-bit, prefetchable) [size=512K]
Region 2: Memory at dbfffe00000 (64-bit, prefetchable) [size=1M]
Capabilities: [68] MSI-X: Enable+ Count=7 Masked-
Vector table: BAR=0 offset=00009000
PBA: BAR=0 offset=0000a000
Capabilities: [78] Power Management version 3
Flags: PMEClk- DSI- D1- D2- AuxCurrent=0mA PME(D0-,D1-,D2-,D3hot-,D3cold-)
Status: D0 NoSoftRst+ PME-Enable- DSel=0 DScale=0 PME-
Capabilities: [80] Express (v2) Endpoint, MSI 00
DevCap: MaxPayload 256 bytes, PhantFunc 0, Latency L0s <64ns, L1 <1us
ExtTag+ AttnBtn- AttnInd- PwrInd- RBE+ FLReset+ SlotPowerLimit 0.000W
DevCtl: Report errors: Correctable+ Non-Fatal+ Fatal+ Unsupported+
RlxdOrd+ ExtTag+ PhantFunc- AuxPwr- NoSnoop+ FLReset-
MaxPayload 256 bytes, MaxReadReq 4096 bytes
DevSta: CorrErr+ UncorrErr- FatalErr- UnsuppReq+ AuxPwr- TransPend-
LnkCap: Port #0, Speed 8GT/s, Width x8, ASPM not supported, Exit Latency L0s <4us, L1 <1us
ClockPM- Surprise- LLActRep- BwNot- ASPMOptComp+
LnkCtl: ASPM Disabled; RCB 64 bytes Disabled- CommClk+
ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt-
LnkSta: Speed 8GT/s, Width x8, TrErr- Train- SlotClk+ DLActive- BWMgmt- ABWMgmt-
DevCap2: Completion Timeout: Range B, TimeoutDis-, LTR-, OBFF Not Supported
DevCtl2: Completion Timeout: 50us to 50ms, TimeoutDis-, LTR-, OBFF Disabled
LnkCtl2: Target Link Speed: 8GT/s, EnterCompliance- SpeedDis-
Transmit Margin: Normal Operating Range, EnterModifiedCompliance- ComplianceSOS-
Compliance De-emphasis: -6dB
LnkSta2: Current De-emphasis Level: -6dB, EqualizationComplete+, EqualizationPhase1+
EqualizationPhase2+, EqualizationPhase3+, LinkEqualizationRequest-
Capabilities: [100 v2] Advanced Error Reporting
UESta: DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt- RxOF- MalfTLP- ECRC- UnsupReq- ACSViol-
UEMsk: DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt- RxOF- MalfTLP- ECRC- UnsupReq- ACSViol-
UESvrt: DLP- SDES+ TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt- RxOF- MalfTLP- ECRC- UnsupReq- ACSViol-
CESta: RxErr- BadTLP- BadDLLP- Rollover- Timeout- NonFatalErr-
CEMsk: RxErr+ BadTLP+ BadDLLP+ Rollover+ Timeout+ NonFatalErr+
AERCap: First Error Pointer: 00, GenCap- CGenEn- ChkCap- ChkEn-
Capabilities: [160 v1] Alternative Routing-ID Interpretation (ARI)
ARICap: MFVC- ACS-, Next Function: 0
ARICtl: MFVC- ACS-, Function Group: 0
Capabilities: [200 v1] Single Root I/O Virtualization (SR-IOV)
IOVCap: Migration-, Interrupt Message Number: 000
IOVCtl: Enable- Migration- Interrupt- MSE- ARIHierarchy+
IOVSta: Migration-
Initial VFs: 1, Total VFs: 1, Number of VFs: 0, Function Dependency Link: 00
VF offset: 1, stride: 1, Device ID: 09c5
Supported Page Size: 00000553, System Page Size: 00000001
Region 0: Memory at 00000dbfffd00000 (64-bit, prefetchable)
Region 4: Memory at 00000dbffff80000 (64-bit, prefetchable)
VF Migration: offset: 00000000, BIR: 0
Capabilities: [280 v1] #19
Kernel driver in use: intel-fpga-pci
Kernel modules: intel_fpga_pci
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi,
Thanks for providing the logfile. From the logfile, it looks like it automatically loaded with default PCIe driver. Please performed "modprobe -r intel-fpga-pci" then only performed "aocl install".
Thanks.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
We do not receive any response from you to the previous question/reply/answer that I have provided. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi,
Sorry for the delayed response.
I couldn't fix the error occurring. So, I had to reinstall the OS and install the inteldevstack on it. It works now.
Thanks, @JohnT_Intel for the support.

- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page