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FJuny
Beginner
2,315 Views

英特尔快速存储技术,使用SDD加速时报错0xa005004e

请问是什么问题导致的呢?。

0 Kudos
5 Replies
idata
Community Manager
542 Views

Hello Hezi

 

 

Thank you for joining the community

 

After translating your post I understand you are having errors with Intel® rapid storage technology, in order to assist you better could you provide following intimation?

 

 

-The RST report, Please follow the instructions below:
  1. Open the Intel Rapid Storage Technology user interface (Start > Programs > Intel > Intel® Rapid Storage Technology).
  2. Click the Help icon.
  3. Click the System Report icon.
  4. Click Save.
  5. Open the report, copy all the information (Ctrl+C) and paste it here (Ctrl+V) so I can take a look.

 

Regards,

 

 

Leonardo C.

 

idata
Community Manager
542 Views

Hello, Hezi.

 

 

I would like to know if you still need assistance with the issue you are facing.

 

 

 

Antony S.
超沈
Beginner
542 Views

您好,

我也出现了同样的问题,下面是我的系统报告

系统报告

系统信息

操作系统名称:Microsoft Windows 10 家庭版

操作系统版本:10.0.17134

系统名称:DESKTOP-QD4QAU3

系统生产商:Dell Inc.

系统型号:XPS 15 9570

处理器:GenuineIntel Intel64 Family 6 Model 158 Stepping 10 2.304 GHz

BIOS:Dell Inc., 1.3.1

PCH: 0xA30E

英特尔(R) 快速存储技术企业版信息

安装的软件包:16.5.4.1032

用户界面版本:16.5.4.1032

语言:中文(简体,中国)

RAID option ROM 版本: 16.0.1.3397

驱动程序版本:16.5.4.1032

ISDI 版本:16.5.4.1032

存储系统信息

RAID 配置

硬件信息

控制器名称: Intel(R) Chipset SATA/PCIe RST Premium Controller \\Scsi0

类型: SATA

模式: RAID

SATA 端口数目: 2

卷数目:0

备用磁盘数目: 0

可用磁盘数目: 2

热插拔重建: 已禁用

制造商: Intel Corporation

型号: 0x282A

产品修订版本: 16

直接挂接的磁盘: ZDE8XD19

直接挂接的磁盘: PHBT7160021H032E _00000001.

磁盘打开控制器 0, 端口 2

状态:正常

类型: SATA 磁盘

位置类型: 内部

用途:可用

大小:932 GB

系统磁盘:是

磁盘数据高速缓存: 已启用

命令排队: NCQ

传输速率:6 Gb/秒

型号:ST1000LM035-1RK172

序列号: ZDE8XD19

SCSI 设备 ID: 0

固件:SDM2

物理扇区大小:4096 字节

逻辑扇区大小:512 字节

磁盘打开控制器 1, 端口 0

状态:正常

类型: PCIe 固态硬盘

位置类型: 内部

用途:可用

大小:27 GB

系统磁盘:否

端口接口:NVMe

PCIe 链接速度 2000 MB/秒

PCIe 链接宽度:x2

型号:INTEL MEMPEK1W032GA

序列号: PHBT7160021H032E _00000001.

SCSI 设备 ID: 1

固件:K3110310

物理扇区大小:512 字节

逻辑扇区大小:512 字节

-------------------------------------------------

System Report

System Information

OS name: Microsoft Windows 10 家庭版

OS version: 10.0.17134

System name: DESKTOP-QD4QAU3

System manufacturer: Dell Inc.

System model: XPS 15 9570

Processor: GenuineIntel Intel64 Family 6 Model 158 Stepping 10 2.304 GHz

BIOS: Dell Inc., 1.3.1

PCH: 0xA30E

Intel® Rapid Storage Technology enterprise Information

Kit installed: 16.5.4.1032

User interface version: 16.5.4.1032

Language: English (United States)

RAID option ROM version: 16.0.1.3397

Driver version: 16.5.4.1032

ISDI version: 16.5.4.1032

Storage System Information

RAID Configuration

Hardware Information

Controller name: Intel(R) Chipset SATA/PCIe RST Premium Controller \\Scsi0

Type: SATA

Mode: RAID

Number of SATA ports: 2

Number of volumes: 0

Number of spares: 0

Number of available disks: 2

Rebuild on Hot Plug: Disabled

Manufacturer: Intel Corporation

Model number: 0x282A

Product revision: 16

Direct attached disk: ZDE8XD19

Direct attached disk: PHBT7160021H032E _00000001.

Disk on Controller 0, Port 2

Status: Normal

Type: SATA disk

Location type: Internal

Usage: Available

Size: 932 GB

System disk: Yes

Disk data cache: Enabled

Command queuing: NCQ

Transfer rate: 6 Gb/s

Model: ST1000LM035-1RK172

Serial number: ZDE8XD19

SCSI device ID: 0

Firmware: SDM2

Physical sector size: 4096 Bytes

Logical sector size: 512 Bytes

Disk on Controller 1, Port 0

Status: Normal

Type: PCIe SSD

Location type: Internal

Usage: Available

Size: 27 GB

System disk: No

Port interface: NVMe

PCIe link speed: 2000 MB/s

PCIe link width: x2

Model: INTEL MEMPEK1W032GA

Serial number: PHBT7160021H032E _00000001.

SCSI device ID: 1

Firmware: K3110310

Physical sector size: 512 Bytes

Logical sector size: 512 Bytes

idata
Community Manager
542 Views

Hello scc003,

 

 

Thank you for your response.

 

 

We apologize for any inconvenience. Please submit a new thread since we handle every case individually and every scenario is different even if the same product is being used. The next agent will be able to further assist you on this matter.

 

 

 

Regards,

 

David V
YPetr2
Novice
542 Views

The case where the new driver does not work correctly on old hardware.

Install Intel® RST v.15.2.xx.xxxx

Everything will be fine.

Reply