Abnormal Status Reported by Rapid Storage Technology UEFI Driver

RonR · ‎07-10-2024

On every restart of my computer, starting this morning, I see that error message during the boot process. The computer continues to boot normally.

System: Except it is only showing a single NVMe drive where there should be two.

Computer:      ASRock Z690 Taichi
CPU:           Intel Core i7-12700K (Alder Lake-S 841, C0)
               3600 MHz (36.00x100.0) @ 4900 MHz (49.00x100.0)
Motherboard:   ASRock Z690 Taichi
BIOS:          15.01, 02/09/2023
Chipset:       Intel Z690 (Alder Lake-S PCH)
Memory:        32768 MBytes @ 2400 MHz, 40-40-40-76
               - 16384 MB PC44800 DDR5 SDRAM - G.Skill F5-5600U3636C16G
               - 16384 MB PC44800 DDR5 SDRAM - G.Skill F5-5600U3636C16G
Graphics:      EVGA RTX 3080 Ti FTW3 ULTRA GAMING (12G-P5-3967)
               NVIDIA GeForce RTX 3080 Ti, 12288 MB GDDR6X SDRAM
Drive:         M4-CT512M4SSD2, 500.1 GB, Serial ATA 6Gb/s @ 6Gb/s
Drive:         M4-CT512M4SSD2, 500.1 GB, Serial ATA 6Gb/s @ 6Gb/s
Drive:         Samsung SSD 970 EVO Plus 2TB, 1953.5 GB, NVMe
Drive:         ATAPI   iHAS424   B, DVD+R DL
Sound:         Intel Alder Lake-S PCH - cAVS (Audio, Voice, Speech)
Sound:         NVIDIA GA102 - High Definition Audio Controller
Network:       Killer Wi-Fi 6E AX1675i 160MHz Wireless Network Adapter (211NGW)
Network:       Intel Alder Lake PCH - I219-V GbE Controller (Consumer)
Network:       RealTek Semiconductor/Killer E3000 2.5 Gigabit Ethernet Controller
OS:            Microsoft Windows 11 Professional (x64) Build 22621.3880 (22H2)

Driver Information                                                              
Driver Manufacturer:  Intel Corporation
Driver Description:   Intel RST VMD Controller 467F
Driver Provider:      Intel Corporation
Driver Version:       19.5.0.1037
Driver Date:          02-Jun-2022

The UEFI Bios indicates that the Status is "Degraded"; one Drive is "Raid Member" and the other drive is "Error Occurred".

Systems is set to RAID 1 and was working normally since built about a year ago.

No recent hardware or software changes, except there was a windows update this morning.

Screen shots from BIOS:

Please advise.

AlfredoS_Intel · ‎07-11-2024

Hi Ronr,

Thank you for posting in Intel Communities.

To accurately provide you advice, we need to get more context on the issue. Kindly let us ask the following questions, where we will derive our answers from:

1. Have you activated the Intel Smart Response Technology on the Intel RST software? You may refer to this page to find out what it is?

Best Regards,

Alfred S

Intel® Customer Support Technician

RonR · ‎07-12-2024

Alfred,

Thank you for responding.

However, the link you provided goes nowhere. It shows as: "about:blank"

Also, is this useful when, as you can see from my screenshots and system parameters, the Intel RAID controller is in the hardware of my motherboard and not software RAID.

Best wishes,

Ron

RonR · ‎07-13-2024

I seem to have messed up.

Not having heard from you, I decided to remove the failed SSD and send it off for warranty repair/replacement.

After I did that, on the next startup of my computer, the BIOS reset itself to "default settings" (which does NOT include RAID) and the other drive in the RAID1 array would no longer boot to windows.

I have heard this is because there is information on that drive that says it is part of a RAID array. Of course, since the BIOS reset itself, there is no RAID and, since there is only the single drive, I cannot set up a RAID array.

I have backups of the entire disk. I am also able to access the information on that disk by installing Windows on another SSD in my computer.

BUT, when I finally get a replacement drive, will there be any way of reconstituting the original RAID1 array without destroying the information on the existing drive?