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After lenovo drivers update wrong firmware flashed

file1
Principiante
751 Vistas

Dear all,

 

After lenovo drivers update wrong firmware flashed into intel ssd pro 5400s 180gb drive.

model: ssdsc2KF180H6L

 

I need help in order to identify rom mode short pin if it have ?

Ssd can  not be recognised by windows anymore

 

thanks in advance,

Iggy

 

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JedG_Intel
Moderador
659 Vistas

Hi file1,

 

Thank you for posting on Intel Community Forum.

 

For me to address this properly, please clarify the information below.

 

1. Are you using RAID?

 - If yes, what RAID are you using?

2. The SSD cannot be recognized after you updated the firm incorrectly is this correct?

3. Have you tried contacting the OEM about the issue?

4. Are you using a desktop or server system?

 

I look forward to your response.

 

Best regards,

Jed G.

Intel Customer Support Technician


file1
Principiante
633 Vistas

Hello,

 

1. no

2.  yess, lenovo automatic driver update recognized ssd firmware update as critical , however ssd critical firmware update was for other brand , not Intel. My ssd in laptop is Intel... After firmware updated , and reboot, ssd can not be recognized anymore.

3. no , laptop warranty is over

4. Laptop (desktop)

 

kr,

Iggy

JedG_Intel
Moderador
608 Vistas

Hello file1,

 

Thank you for sharing all this information.

 

After reviewing your request, I have determined that all technical and warranty support for the product in question is provided directly by Solidigm™. For the most effective assistance, please contact them directly.

 

For reference: How to Identify a Formerly Intel® NAND SSD (now Solidigm™ SSD) Product

 

Should you have other questions or concerns, please create a new thread as this thread will now longer be monitored.

 

Best regards,

Jed G.

Intel Customer Support Technician


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