Greetings: I have a new Alienware 15r3 that crashes when waking from prolonged sleep. I get the "Driver IRQL not Less or Equal" stopcode, and the failure is in iaStorA.sys, which is part of IRST. I tried updating the IRST driver from 184.108.40.2065 to the newest, 220.127.116.115, and that seemed to fix the problem. However, upon awakening I'd get the message that IRST had removed a SATA disk, i.e., my D drive. The drive totally vanished. It would reappear again just fine on reboot. So, in fixing one sleep problem, I created another. Any advice?
Thank you for contacting Intel® Communities Support.
I am glad to assist you, please provide us the following information to check your system configuration.
Please provide us the Intel® System Support Utility for Windows* report.
You can download the software https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- here.
Also please provide us the System Report in the Intel® Rapid Storage Technology (Intel® RST).
To attach a file, you must click "Use Advanced Editor" in the top right corner of the response box, then the "attach" option will appear in the bottom right corner of the response box.
I hope to hear from you soon.
Thank you for the information provided.
Please try installing the Intel® Rapid Storage Technology (Intel® RST) version 18.104.22.1683:
Let us know the result.
Thanks for your suggestion. Before I try it, can you clarify something? The version you recommend is older than the one I have currently installed, and older still than your latest version. When I click on that link, it tells me to use the newer version. I'm just wondering what your thinking is here.
I understand, however is for testing purposes, that version was stable.
You can try installing that version to see if the issue do not longer occur.
I was checking your thread and would like to know if you need further assistance?
Please do not hesitate in replying back so we can continue helping you.