Boot

[Yasir70]

Hello, I was trying to boot, but unfortunately my drivers did not appear, I consulted the videos for this, they told me that I had to install the driver for intelik 11th and 13th generations, so I installed it, but it reached me in exe form, I tried to separate it with cmd, I tried to zip it and I could not convert it into a file and I could not convert it into a file via cmd, can you send me the intelin 11th and 13th generation driver via this gmail in a separated form, I need your help

[Mike_Intel]

Hello Yasir70,

Thank you for posting in Intel community Forum.

Please be informed that I can only support you in English. I have used a web translation tool to translate this response hence, there may be some inaccurate translation

For us to further check this, please help provide the following details:

1. What is the brand and model of your motherboard?
2. Are you using RST or RSTe?
3. Can you share screenshots of your logical drive view and physical driver view
4. What was the last event before the issue started?

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hello Yasir70,

I hope this message finds you well. 

Were you able to check the previous post?

Please let us know if you still need assistance.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hello Yasir70,

I hope you are having a good day.

I am sending another follow up on the information that I requested. 

Since we have not heard back from you, I need to close this inquiry. 

If you need further assistance, please post a new question as this thread will no longer be monitored. 

Thank you and have a great day.

Best regards,

Michael L.

Intel Customer Support Technician