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2192 Discussions

Can't activate Smart Response for my system drive (0xA005005D)

FNyan
Beginner
‎01-31-2018 06:34 PM
3,676 Views

Windows 7 64bit SP1, Intel Rapid ver 15.9.0.1015

 

Don't really know what else could I add, what information can be helpful.
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idata
Employee
‎02-01-2018 05:15 PM
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Hello ComediNyan,

 

 

I understand you are having problems with the activation of the "Smart Response", I apologize for any inconvenience.

 

 

Regarding this I was actually able to find a user guide that explains how it must be set up and enabled. Please refer to the following link:

 

 

https://www.intel.com/content/www/us/en/support/articles/000005501/boards-and-kits.html

 

 

I hope you find this helpful.

 

 

 

Regards,

 

David V
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idata
Employee
‎02-07-2018 12:58 PM
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In response to idata

Hello ComediNyan

 

 

I was checking your case and would like to know if you need further help. If so, please do not hesitate in replying back.

 

 

Regards,

 

Leonardo C.

 

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FNyan
Beginner
‎02-07-2018 04:15 PM
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In response to idata

Yeah, it seems I wan't clear enough.

0xA005005D is the error code that pops up that prevents me from activating the smart response.
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idata
Employee
‎02-12-2018 10:13 AM
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In response to FNyan

Hello ComediNyan,

 

 

Thank you for your response,

 

 

Regarding this problem, to better assist you with your request, I will need to check some information about your computer. Please follow these steps:

 

 

1. In the keyboard, press WinLogo key + R.

 

2. In the Run box please type dxdiag and hit Enter.

 

3. Click on Save All Information (save it in your desktop).

 

4. Attach the report to this thread.

 

 

 

Regards,

 

David V
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FNyan
Beginner
‎02-13-2018 09:21 AM
2,145 Views
In response to FNyan

Hope it's encoded correctly. Otherwise some of it is going to be gibberish.

In response to FNyan
DxDiag.txt.zip
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idata
Employee
‎02-15-2018 05:59 PM
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In response to FNyan

Hello,

 

 

Thank you for your response,

 

 

I was checking the information and I appreciate you taking the time to provide us with it. I would like you to try to re-install the user interface of Intel ® RST as well as the driver. You can download it by accessing the following link:

 

 

https://downloadcenter.intel.com/download/27400/Intel-Rapid-Storage-Technology-Intel-RST-User-Interface-and-Driver?product=55005

 

 

Regards,

 

David V
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idata
Employee
‎02-21-2018 05:17 PM
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In response to FNyan

Hello ComediNyan,

 

 

I am following up with your case and see that we have not heard back from you.

 

 

If you need more assistance do not hesitate to reply.

 

 

 

Regards,

 

David V
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