Dell Optiplex 3040

[GodsChild122]

Are we updating driver's using DELL or MICROSOFT?

WINDOWS ERROR

Not sure why buy WIFI coming on and off, after updated

I update driver settings, rollback to 01/01/2026

Next?

[AlHill]

@GodsChild122   What are you talking about?  You posted in the RST forum, yet you seem to have a problem with wifi.

Explain your problem in better detail, with more information.

Have you contacted DELL for the support you paid for?

So the Intel customer support technicians can have more information about your system, download and run the Intel System Support Utility (https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- ) for Windows. Select all data categories and then have it generate a report. Next, have the tool Save the report to a text file (don't try to use the Submit capability; it doesn't work). Finally, using the Drag and drop here or browse files to attach dialog below the edit box for the body of your response post, upload and attach this file to the response post.

You may also want to consult with a computer repair shop.

Doc (not an Intel employee or contractor)
[CoPilot is a virus, W11 is a keystroke logger, all from MicroSlop]

[CM_Intel]

Hello GodsChild122,

Thank you for posting your query on the Intel Community Forum!

We understand that experiencing technical issues can be frustrating, and we’re here to help.

To better understand your situation and assist you more effectively, we kindly request you to share a few additional details regarding the issue you are currently facing:

1. When did you first notice this issue?

2. Were the drivers updated through Dell, Microsoft (Windows Update), or another source?

3. Are you seeing any specific error messages or warnings? If so, please share them with us.

Once we receive this information, we’ll be in a better position to analyze the issue and guide you with the appropriate next steps.

Thank you for your time and cooperation. We truly appreciate your patience and look forward to your response.

Best regards,

CM

Intel Customer Support Technician

[CM_Intel]

Hello GodsChild122,

I hope you are doing well.

We are reaching out to follow up on our earlier communication regarding your query. To help us gain a better understanding of the issue and provide appropriate assistance, we are awaiting for the additional information we requested.

Once we receive this information, we will be able to further analyze the issue and guide you with the appropriate next steps.

Please feel free to reply at your convenience. We appreciate your time and cooperation and look forward to hearing from you.

Best regards,

CM

Intel Customer Support Technician

[CM_Intel]

Hello GodsChild122,

I hope you are doing well.

As we have not received a response to our previous follow‑up, we will be closing this inquiry at this time. If you require further assistance, please submit a new question, as this thread will no longer be actively monitored. We will be happy to assist you accordingly.

Thank you for your time and understanding.

Best regards,

CM

Intel Customer Support Technician