Disable RST

[Kevynjr]

Hi all, 

Could you please help me disable RST on Dell Latitude 5411? I want to install ubuntu wipe out windows total. This laptop does not show anywhere where I can disable the RST technology.

Please see attached

[Maria_R_Intel]

Hello Kevynjr,

Thank you for posting on the Intel* Community.

In order to disable Intel* RST, you need to access the BIOS and set SATA mode as IDE or AHCI, for this configuration you should contact the Equipment Manufacturer (Dell*) for the proper guidance on the BIOS.

Best regards,

Maria R.

Intel Customer Support Technician

[Kevynjr]

Hi Maria_R_Intel

Thank you for your respond - I have attached a snap shot of the BIOS set up on and I can't seem to find where to change that SATA to IDE or AHCI.

Kindly show me if the option is there on the attached pdf?

If I am to go contact dell please share the link to contact dell.

thank you,

Kevynjr

[n_scott_pearson]

Please expand the System Configuration and Maintenance sections and take pictures of the subentries for us. We're looking for the SATA section, which may be under a Devices section. I would expect these to be under System Configuration, but you never know...

...S

[Kevynjr]

Hi Scott,

Apologies for responding late - please see attached. 

Thank you,

Kevynjr

[Maria_R_Intel]

Hello Kevynjr,

Thank you for the pictures.

I noticed with the pictures, that you have the option to disable RST under System Configuration > SATA Operation > You will be able to see the options Disable or AHCI, you can use both to disable RST, keep in mind that you will have to reinstall the Operating System after changing this option.

Please be aware that we do not handle the BIOS specifications of your system, and the best course of action is to contact them for more specific steps on its configuration. Please use this link to reach Dell Supporthttps://www.dell.com/support/home/en-us

Best regards, 

Maria R.  

Intel Customer Support Technician 

[Maria_R_Intel]

Hello Kevynjr,

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.

Best regards, 

Maria R.  

Intel Customer Support Technician