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CKenn6
Beginner
1,972 Views

Feature update to Windows 10, version 1803 failed to install intel RTS

Dear Community

I have a DELL PC for some time,

Operating System: Microsoft Windows 10 Pro(10.0.15063 Build 15063)

Physical Memory (Installed): 4 GB

System Type: X86-based PC

Display Adapter(s): Intel(R) G33/G31 Express Chipset Family (Microsoft Corporation - WDDM 1.0) 8.15.10.2697

System Manufacturer: Dell Inc.

System Model: 0K216C

Network Adapter(s): Intel(R) 82562V-2 10/100 Network Connection 9.13.41.3

Disk(s): Hitachi HDP725032GLA360 ATA Device 213.75 GB (available) 10.0.15063.850

Each time the PC tries to do the latest Windows 10 update it fails Feature update to Windows 10, version 1803, and each time it blames Intel Rapid Storage for its failure, there is no help guides or any way I can find to get around the problem, hopefully one of you more experienced guys could point me in the right direction.

Thank you

0 Kudos
4 Replies
idata
Community Manager
152 Views

Hello Pit13

 

 

Thank you for joining the community.

 

 

Could you provide me with a picture of the error message?

 

 

What is the version of Intel® RST version that is installed on your system?

 

 

Regards,

 

Leonardo C.

 

idata
Community Manager
152 Views

Hello Pit13

 

 

I was checking your case and would like to know if you need further help. If so, please do not hesitate in replying back.

 

 

Regards,

 

Leonardo C.

 

CKenn6
Beginner
152 Views

Leonardo

I still have the issue, I need to get the system to force the update again, once thats complete I will send you the image, but its Windows saying it failed to apply the update 1803, due to Intel Rapid Storage

n_scott_pearson
Super User Retired Employee
152 Views

You have a 3 Series chipset. Intel's Windows 10 RST support is for 8 Series and newer chipsets. Bottom line, your system, with RST array in place, is not supported on Windows 10. Frankly, I am surprised you were able to upgrade to the (1709) Fall Creators Update without this becoming an issue...

Sorry, time to consider a new(er) system...

...S

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