I would like to know when the Rapid Storage Technology (AHCI, RAID) drivers for Intel 500 series not

[BladerSoul]

I would like to ask you a question as below regarding Intel's Rapid Storage Technology (AHCI, RAID) driver for 10th and 11th generation chipsets (desktop, notebook) released now.

- Intel Rapid Storage Technology (AHCI, RAID) Driver Version (Version : 18.6.1.1016)
☞ Support Desktop Chipset(400) : Z490, Q470, W480(WS), H470, B460, H410
☞ Support Mobile Chipset(400) : HM470, QM480, WM490

☞ Support Desktop Chipset(500) : Z590, H570, H510, B560
☞ Support Mobile Chipset(500) : None

As a result of excerpts from the current driver version guide read, it was confirmed that the 500 mobile chipsets (HM570, QM580, WM590) are not supported yet.

Roughly speaking, I would like to know when the RST driver for the 500 series mobile chipsets will be supported.

[AndrewG_Intel]

Hello @BladerSoul

Thank you for posting on the Intel® communities.

Please allow us to review this inquiry further and we will be posting back as soon as more details are available.

Best regards,

Andrew G.

Intel Customer Support Technician

[AndrewG_Intel]

Hello BladerSoul

After reviewing this further, we would like to inform you that Mobile 500 Series Chipsets are supported using Intel® RST version 18.6. Please see the attached picture from the ReadMe file.

Another way to know if the software will be compatible is just by installing the software and if this is not compatible will give a message such as" platform not supported".

We hope this clarifies your inquiries.

Best regard,

Andrew G.

Intel Customer Support Technician

[BladerSoul]

Hello. This is BladeSoul.

As a result of checking the message later and checking the link, it was confirmed that the link for the official driver version was not updated yet.

We do not know when, but is it correct to assume that the driver version is expected to be updated soon?

please check. thank you.

[BladerSoul]

Hello. This is BladeSoul.

As a result of checking the message later and checking the link, it was confirmed that the link for the official driver version was not updated yet.

We do not know when, but is it correct to assume that the driver version is expected to be updated soon?

please check. thank you.

[AndrewG_Intel]

Hello BladerSoul

Thank you for your response.

Could you please elaborate more on what you mean when you said "it was confirmed that the link for the official driver version was not updated yet."

What specific driver are you "expecting to be updated soon"?

The latest Intel® Rapid Storage Technology Driver Installation Software with Intel® Optane™ Memory for 10th and 11th Gen Platforms is Version 18.6.1.1016, and this version supports Mobile 500 Series Chipsets.

This driver is available through the following link (the released date on the website is 9/28/2021):

https://www.intel.com/content/www/us/en/download/19512/intel-rapid-storage-technology-driver-installation-software-with-intel-optane-memory-10th-and-11th-gen-platforms.html

Note: We as a community team, don't have visibility about future releases, ETAs, or information about plans (if there are any) for newer drivers, software, or products. Our engineers constantly work to provide customers with newer products and updates but we don't have visibility about that. We recommend users keep checking Download Center for the latest updates.

Best regards,

Andrew G.

Intel Customer Support Technician

[BladerSoul]

Hello. This is BladeSoul.

I saw your reply. As a result of comparing and comparing the capture attachments I uploaded in the Readme in the version of the link at about 9:55 am Korean time today, it is estimated that it has not been reflected yet.

Thank you for checking it out. Thank you.

[AndrewG_Intel]

Hello BladerSoul

Thank you for your response.

In the ReadMe.txt file, please scroll down in the document to section "4.A INTEL(R) OPTANE(TM) MEMORY SUPPORTED PLATFORMS/CHIPSETS" and you should see the information we highlighted in the screenshot in our previous post that is listing the "Intel(R) 500 Series Chipset Family".

Please let us know if this clarifies your concerns or if you have additional inquiries.

Best regards,

Andrew G.

Intel Customer Support Technician

[AndrewG_Intel]

Hello BladerSoul

We are checking this thread and we would like to know if you need further assistance. Please do not hesitate to contact us back if you have additional inquiries.

Best regards,

Andrew G.

Intel Customer Support Technician

[AndrewG_Intel]

Hello BladerSoul

We have not heard back from you so we will proceed to close this thread now. If you need any additional information, please submit a new question as this thread will no longer be monitored.

Best regards,

Andrew G.

Intel Customer Support Technician