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MErbl
Beginner
1,863 Views

IAStorUI has stopped working - ERROR

I'm suddenly getting this error message when I try to use the RST service. I have looked through other threads on this topic (most of them are several years old) but none of those suggestions has worked for me. Here is a link to a screen grab that shows that RST is set to "Automatic". It also shows the versions of NET Framework I have installed. NET Framework version seems to be a common reference in the threads on this topic. The error message that I'm getting is also visible in the screen grab.

http://www.erbland.org/post/IAStorUI-Error.jpg http://www.erbland.org/post/IAStorUI-Error.jpg

i've not made any recent changes that I can think of. The service had been working but now is not.

Windows 10 Pro v 10.0.15063 Gigabyte X58A-UD3R

Some of the old threads even suggest things like a bad font file might cause this error. I really don't know where to start beyond checking the basic things covered in my screen grab.

 

Any suggestions?

 

Thanks, Mardon
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3 Replies
idata
Community Manager
256 Views

Hello Mardon,

Thank you for joining the Intel® Community. I am sorry to hear you are having issues with this matter.

I double checked your system specs and noticed that your platform is not compatible with Windows® 10, this fact complicates the troubleshooting process and you actually confirmed this since you tested solutions provided in other threads and did not work for you. I understand that you have this operating system installed, but from our end the recommendation is to install one of the supported operating system in order to get the right combination of Intel® RST and bypass this error message. Check the supported operating systems here: https://www.gigabyte.com/Motherboard/GA-X58A-UD3R-rev-20# support-dl GA-X58A-UD3R (rev. 2.0) | Motherboard - GIGABYTE Global

Regards,

Amy C.

MErbl
Beginner
256 Views

Thank you Amy. I had no idea that my MoBo didn't include Windows 10 support. I converted to Windows 10 when it first came out. Everything except the Intel RST software has been working fine, so I won't revert to Windows 7. I would lose more than I would gain. Thanks for your feedback though. Mardon

idata
Community Manager
256 Views

Sure Mardon, I understand.

If you have more questions, please let us know.

Regards,

Amy C.

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