Intel© Accelerated Storage Manager - problem verification

ARuss5 · ‎11-01-2017

After install this product - what i do write in login/pass ?

my local accounts - don't work

new local acount (administrator rights) - don't work

Always "Access denied. Try again."

idata · ‎11-02-2017

Hello Spartac,

Thank you for joining the Rapid Storage Technology Community. I am sorry to hear you are having issues with this matter.

Please provide your https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- Download Intel® System Support Utility for Windows* report and also a screenshot of the login you are getting.

To attach a file, you must click "Use Advanced Editor" in the top right corner of the response box, then the "attach" option will appear in the bottom right corner of the response box.

Regards,

Amy C.

ARuss5 · ‎11-03-2017

information about my harware is secret

in report do not contains my login(s)

idata · ‎11-03-2017

Thank you for that information.

Sure I understand, but we need more information from your system in order to address this matter. I can send you a private message and you can share some information there. Where did you downloaded the Intel® Accelerated Storage Manager?

Regards,

Amy C.

idata · ‎11-08-2017

/thread/119185 Spartac,

If you need further assistance let us know.

Regards,

Amy C.

VPlas · ‎01-17-2018

Hi. I have the same issue

The server runs Windoows 2008 R2, and it has a Domain controller role in the active directory (so it has no local admin).

I have tride all of combination whith login/password, but every time i has a "Access denied. Try again." mistake.

The server motherbord is X9DR3-LN4F+