Rapid Storage Technology
Intel® RST, RAID
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IRST - Drive Kicked out of Array Even Though it is Present

Sieve
Novice
333 Views

Hi,

 

I've got a situation with Win 10 IRST v 17 where I removed a HD, imaged it out, put it back and now the RAID1 is broken.  The drive is kicked out of the array and it added a colon-zero (:0) to the SN of the drive.  I can seem to do anything to fix it.  There is no Ctrl-I option upon boot.  There doesn't seem to be guidance or things to click on...  Please help.  Thank you.

Please see attachments.  The .txt file is the Everything output from SSU (Intel System Support Utility).

Regards,

Bill

4 Replies
ACarmona_Intel
Moderator
260 Views

Hello Sieve,


Thank you for posting in our communities.


I will raise the case with our engineers for further guidance, and I will provide you with an update as soon as I have their response.


Thank you so much for your patience.


Best regards,

Carmona A.

Intel Customer Support Technician


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ACarmona_Intel
Moderator
199 Views

Hello Sieve,


Thank you so much for patiently waiting on our response.

 

To address your concern, please follow our Recovering a RAID 0 Volume Failure Using Intel® Rapid Storage Technology article. 

 

And just a heads up: Please ensure you have a backup of your important data before attempting these steps, as manipulating RAID arrays can lead to data loss. 


By the way, if you have any questions, please let me know.


Best regards,

Carmona A.

Intel Customer Support Technician


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Sieve
Novice
184 Views
ACarmona_Intel
Moderator
28 Views

Hello Sieve,

 

Thank you so much for the quick response and for the clarification.


We will double-check the issue again and get back to you as soon as possible.


Thank you for your understanding.


Best regards,

Carmona A.

Intel Customer Support Technician


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