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Beginner
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Installed latest RST driver on my MSI laptop since windows 10 update said it needed it. Now when I boot my computer after the login screen the screen turns and stays gray.

 
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Super User
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Hello @RLuca1​ 

  1.  Press Power Button to switch NUC ON
  2. Repeatedly depress F8, you will see words: Please wait. Stop depressing F8, NUC will enter Advanced Option Menu.
  3. Click/tap on Troubleshoot.
  4. Click/tap on Advanced options.
  5. Click on Startup Repair. If prompted, click/tap on an administrator and follow the instruction on screen. 
  6. If the repair will not fix the problem enter again into Advanced options screen.
  7. Click on Command Prompt
  8. In the Command Prompt write the following command: bcdedit /set {default} safeboot minimal and press enter to execute this command
  9. Close the Command Prompt window by clicking the X in the upper right corner of the Command Prompt window.
  10.  Select Continue and sign in to Windows. Windows should boot in SAFE mode.
  11. While in Windows, press Windows key + r. Run msconfig command.
  12. Chose Boot tab and uncheck Safe boot. Reboot your system. 

 

Hope this will help

Leon

 

 

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Moderator
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RLuca1, I just wanted to check if the information posted previously was useful for you and if you need further assistance on this matter?

 

Regards,

Alberto R.

 

Intel Customer Support Technician

A Contingent Worker at Intel

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Moderator
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RLuca1, Since I have not heard back from you, we are closing the case, but if you have any additional questions, just reply back or post a new question.

 

Regards,

Alberto R.

 

Intel Customer Support Technician

A Contingent Worker at Intel

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