Community
cancel
Showing results for 
Search instead for 
Did you mean: 
idata
Community Manager
7,072 Views

Intel RST BitLocker eDrive Win10 conflicts

Hi,

I'm trying to use BitLocker eDrive hardware encryption, but Intel RST 14.5.0.1081 is confilicting. I know this because when I uninstall RST, it works, but when it's installed it uses software encryption (BitLocker asks if I want to encrypt whole drive or only used portion)

This problem existed with an older version of RST on Windows 8.1 too and was fixed in version 13.2 (not entirely sure of exact version) but seems to be back.

Discussion about the issue earlier: https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/T440s-How-to-enable-the-Windows-eDrive-f... T440s: How to enable the Windows eDrive feature? - Lenovo Community

Using Windows 10 x64 and Samsung 850 EVO SSD...

71 Replies
idata
Community Manager
1,114 Views

Is this being worked on? I'm not the only one with the problem...

idata
Community Manager
1,114 Views

New observations: IRST conflicts even after being removed:

How to reproduce:

1 Clean Windows install

2 Install mentioned IRST version

3 Try Bitlocker: uses software encryption

4 Uninstall IRST

5 Try Bitlocker: Wizard uses hardware encryption, but after system check reboot, Bitlocker dissapears from Windows. No lock sign on drive. It asks for a password on boot, but pressing ESC just boots the pc, meaning it's not encrypted. Doing 'manage-bde -status C:' in CMD gives:

ERROR: The volume C: could not be opened by BitLocker. This may be because

the volume does not exist, or because it is not a valid BitLocker volume.

 

The only way I have found to get everything back to normal is reinstalling Windows. You can't disable or properly enable it without reinstalling

 

 

When I just clean install Windows and then encrypt, without ever having IRST, it works as expected.

 

SKamp2
Novice
1,114 Views

Hi,

I can confirm same issue.

Installing latest Intel AHCI Driver during WiX setup process, it is impossible to use bitlocker Hardware encryption.

It is possible to install these drivers later, but then WiX is loosing the bitlocker settings, but is still encrypted.

I' tried more then 10 times to install with Intel drivers without succss.

!

SKamp2
Novice
1,114 Views

There are new RST drivers.

Can someone confirm that these drivers are working with bitlocker eDrive under Windows 10 ?

https://downloadcenter.intel.com/de/download/25165/Intel-Rapid-Storage-Technology-Intel-RST-RAID-Dri... Intel® Download-Center

Version: 14.6.0.1029

Thanks in advance.

GP
Beginner
1,114 Views

Hello,

I am using Windows 8.1 Pro x64 with a Samsung 850 Pro SSD. The hardware encryption is no problem when Intel RST 14.0.0.1143 is installed.

When I install the new RST 14.6.0.1029, the system is very very slow and the hardware encryption is not detected anymore.

The only way back is to do a system recovery of an older recorvery point.

If you want to use the eDrive with BitLocker, please don't install Intel RST 14.6.0.1029!

The Intel RST 14.0.0.1143 has no problem with eDrive and BitLocker.

SKamp2
Novice
1,114 Views

Thank you very much.

This was the reason for my question here.

The new drivers are crap and cannot be used for Bitlocker eDrive.

The RST Driver release 14.0.0.1143 worked with Win 8/8.1 but these drivers do not working with Windows 10.

The native Windows 10 SATA AHCI drivers deliverd by Microsoft are working very well.

Cesar_B_Intel
Employee
1,114 Views

Hello dafonehacker

Please try with the latest Intel® RST https://downloadcenter.intel.com/download/25165/Intel-Rapid-Storage-Technology-Intel-RST-RAID-Driver Intel® Download Center and let me know of the results.

You may also try the native Windows* 10 SATA AHCI drivers from by Microsoft.

Best regards,

SKamp2
Novice
1,114 Views

The Microsoft native drivers are working very well.

No need for me to test Inteldrivers for the moment.

But I want to know for future Windows 10 Installation, do these Intel drivers work with bitlocker......or which release is working with Windows 10?

You can read here the latest Intel RST drivers do not work with bitlocker under Windows 8.1 Pro ....

ADiri
Beginner
1,114 Views

the latest version 14.6.0.1029 still doesn't work with edrive. So this is still an issue which isn't even listed under "known problems"...

HKim49
Novice
1,114 Views

Intel engineers are not paying enough attention to this issue.

The driver development moves in and out of eDrive compatibility.

Intel - do you think admins with a fleet of HIPAA devices have peace of mind when you are doing this?

Cesar_B_Intel
Employee
1,114 Views

Hello caustic1q

I am glad to hear the Windows* drivers are working fine for you.

Regards,

Caesar B.

*Other names and brands may be claimed as the property of others.

SKamp2
Novice
1,114 Views

I would like to know when Intel is fixing these Bitlocker problems?

I'm not able to activate hardware encryption with the latest drivers.

Are there any news.... or is Intel not interestet to spread fully working drivers?

The windows native drivers have some problems with the sleeping modes...

EstebanA_C_Intel
Employee
1,114 Views

Hello:

As of now, the recommendation would be to wait for a new driver release that could have a fix for this issue.

Please refer to the release notes in the link below, where all the known and fixed issues are noted (for future references to check if this is added in the fixes).

https://downloadcenter.intel.com/download/25165/Intel-Rapid-Storage-Technology-Intel-RST-RAID-Driver Download Intel® Rapid Storage Technology (Intel® RST) RAID Driver

Regards,

Esteban C

SKamp2
Novice
1,114 Views

But there is no known issue in the latest release notes.

It seems to me Intel is not interested in fixing this bug.

Which procedure is necassary to set this issue to a known issue for Intel?

Regards

Sven

EstebanA_C_Intel
Employee
1,114 Views

Hello, All:

I would like to gather some additional information regarding this to further investigate the situation and possible specific scenarios where the issue is present.

-OS:

-CPU:

-Motherboard Model:

-BIOS Version:

-Storage devices present (brand and model):

-RAIDs? Which?

-RST driver versions tested:

If any additional information that you think is important or relevant to the issue is present, please do add it.

I look forward to your reply on this.

Regards,

Esteban C

DLazz
Beginner
1,114 Views

-OS: Windows 10

-CPU: i7 4790k

-Motherboard Model: Asrock z97 Extreme 4

-BIOS Version: 1.30 (it's out of date, but it affects the latest one too)

-Storage devices present (brand and model): 2x Toshiba DT01ACA300 (3TB) & 1x 1TB Samsung Evo 840 EVO

-RAIDs? Which?: None

-RST driver versions tested: 14.5.0.1081, 14.6.0.1029, 14.8.0.1042

All drives are encrypted w/ Bitlocker (the EVO is hardware encrypted w/ eDrive).

If I install any RST driver, I continue to get prompted for the Bitlocker PIN on startup but once I'm in Windows, Bitlocker says none of the drives are encrypted. The Standard SATA AHCI Controller driver works fine.

EstebanA_C_Intel
Employee
1,114 Views

Hello:

Thank you for the information provided.

I will be performing some tests on my end and will provide you with my outcome.

Regards,

Esteban C

DLazz
Beginner
1,114 Views

Any updates on this issue?

EstebanA_C_Intel
Employee
1,114 Views

Hello, w123dal:

I am currently running tests on this.

I would like to know, did you install the Intel(R) Rapid Storage driver once the drives were encrypted already?

I added all drivers before encrypting the drives, so it is to get the nearest scenario to yours.

Regards,

Esteban C

DLazz
Beginner
550 Views

Scenario 1: If I install the RST drivers prior to encrypting, Bitlocker asks whether or not I want to encrypt used space or the entire drive. Since this drive is already hardware-encryption capable, I shouldn't even see this prompt.

Scenario 2: If I'm using the regular Microsoft drivers (i.e. not RST), I don't get the "encrypt used space or entire drive" question above. Bitlocker just asks me for my pin and then turns on.

If I go back and retroactively install RST after having already enabled Bitlocker (in scenario 2), the next time my PC boots up all volumes appear as un-encrypted and Bitlocker reports that it's turned off

It seems to me that the RST drivers are interfering with the SSD's ability to report that it is hardware-encryption capable. As soon as you introduce the RST drivers into the equation, hardware encryption stops working.

Reply