Rapid Storage Technology
Intel® RST, RAID
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Intel RST VMD Managed Controller 09AB

coalgiver
Beginner
5,942 Views

Getting the following error in my performance monitor for my PC:

 

The device, Intel RST VMD Managed Controller 09AB, is reporting a bad status value. This device will not be available until the issue is resolved. The Plug and Play ID for this device is PCI\VEN_8086&DEV_09AB&SUBSYS_15391025&REV_00\3&11583659&0&B8.

 

I have tried to uninstall and delete the driver via device manager but it keeps coming back.  How do I fix this?

PC is an Acer Nitro AN515-57.

 

 

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6 Replies
DeividA_Intel
Moderator
5,917 Views

Hello coalgiver, 

  


Thank you for posting on the Intel® communities.   

  


In order to better assist you, please provide the following:  


  


1. Run the Intel® System Support Utility (Intel® SSU) to gather more details about the system.  


· Download the Intel® SSU and save the application on your computer: https://www.intel.com/content/www/us/en/download/18377/25293/intel-system-support-utility-for-window... 


· Open the application, check the "Everything" checkbox, and click "Scan" to see the system and device information. The Intel® SSU defaults to the "Summary View" on the output screen following the scan. Click the menu where it says "Summary" to change to "Detailed View".  


· To save your scan, click Next and click Save.  



2. If possible, provide the version of the Intel® Rapid Storage Technology (Intel® RST) tool.


3. Are you using a RAID configuration? If so, which RAID configuration are you using?


4. Is this issue recent? If so, when did it started?




Regards,    


Deivid A. 

Intel Customer Support Technician 


coalgiver
Beginner
5,902 Views

Attached is the scan.

 

2. If possible, provide the version of the Intel® Rapid Storage Technology (Intel® RST) tool.

Not sure

3. Are you using a RAID configuration? If so, which RAID configuration are you using?

No

4. Is this issue recent? If so, when did it started?

Started yesterday

DeividA_Intel
Moderator
5,868 Views

Hello coalgiver, 


  


Thank you for the information provided 


  


I will proceed to check the issue internally and post back soon with more details. 


  


Best regards, 


Deivid A.  

Intel Customer Support Technician 


DeividA_Intel
Moderator
5,812 Views

Hello coalgiver, 



Based on the information so far, look like there is no need for you to use the Intel® Rapid Storage Technology (Intel® RST). You can follow these steps to uninstall the tool:


- https://www.intel.com/content/www/us/en/support/articles/000055681/technologies/intel-rapid-storage-...



Also, this error may be related to the operating system. If possible, perform a backup of your information and try a clean installation of the operating system.





Regards,    


Deivid A. 

Intel Customer Support Technician


DeividA_Intel
Moderator
5,730 Views

Hello coalgiver, 


  


Were you able to check the previous post? Please let me know if you need more assistance.   


  


Regards,  


Deivid A.  

Intel Customer Support Technician  


DeividA_Intel
Moderator
5,672 Views

Hello coalgiver,  


  


We have not heard back from you, so we will close this inquiry. If you need further assistance or if you have additional questions, please create a new thread and we will gladly assist you.  


  


Regards,  


Deivid A.  

Intel Customer Support Technician  


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