Intel Rapid Storage Problem with Raid 0

[Felna]

Hey everyone, I'm currently have a problem where my bios doesn't have a raid boot menu option and I want to redo my raid 0 volume, I have tried every possible option like search the bios menu for raid and look the IRST software and none! I can't find any single button that either broke the raid chain or just delete the driver for the SSD. My SSD is Samsung 254GB and WD 512GB. Laptop is Acer Aspire 7 Intel 2023 (A715-76G, I think) .... Can someone help me to fix this issue/problem?? Please

[Felna]

I was told that it should have the menu to delete volume on this menu, but I don't see any at all.

[RamyerM_Intel]

Hello Felna, 

Thank you for posting in the communities. For now, we will be checking this information internally and get back to you on this thread as soon as possible. 

Ramyer M. 

Intel Customer Support Technician 

[Felna]

So, is there any update for me on the current situation with RAID 0? I’m still facing challenges and could use some help. Thanks!

[n_scott_pearson]

I usually do this from BIOS POST/Setup. In most later UEFI BIOS implementations, there is a BIOS Setup scene for creating/deleting arrays. If none is supplied (i.e. the BIOS is depending upon the RST OpROM for this capability), you use instead CTRL-I (Control Eye) during BIOS POST to invoke this RST OpROM program.

Hope this helps,

...S

[Felna]

I've tried this and it doesn't work either

[Felna]

Hey guys are there any update on the thread?

[RamyerM_Intel]

Hello Felna, 

I apologize if it is taking us some time. Rest assured that I will get back to you on this thread as soon as possible. Thank you for your patience and cooperation. 

Ramyer M. 

Intel Customer Support Technician 

[Felna]

Hey, Intel Team, it has been 4 days since the last post in this thread, how's going on? Is there any good news?

[RamyerM_Intel · Accepted solution]

Hello Felna, 

Thank you for patiently waiting. Upon coordinating with our team, we have checked your logs and it appears that the only storage is "Intel Raid 0 Volume" for the SSDs "Samsung 254GB and WD 512GB" that you have mentioned.

Since there are no other drives listed, we want to confirm if the Windows is installed in the Raid 0 array. If it is, it will not allow the RAID 0 volume to be deleted in the Intel Optane Memory and Storage Management. Usually, the "Delete Volume" option is in-between "Rename volume" and "Verify volume".

You may find this article helpful specially the option B : How to delete recovery volumes created by Intel® Rapid Storage Technology? . If it was disabled or looks different from your laptop, you might need to contact the OEM for assistance.

Before proceeding, please make sure to back up important data from the RAID 0 array. 

Ramyer M. 

Intel Customer Support Technician 

[Felna]

Yes, indeed my windows was installed on the raid 0. It supposed to have 2 partitions but I combined it to 1 partition and know..... I don't see any delete volume. So I need to reinstall windows by using another storage??? Is it possible if I just devide the partition to 2 and install the windows using one of the partition and delete the raid? Or it will just detect that both of the partition is raid 0?

[RamyerM_Intel]

Hello Felna, 

Thank you for confirming. For now, I will proceed in coordinating this back with our team along with your additional inquiry in dividing the partitions. I promise to get back to you as soon as possible. 

Ramyer M. 

Intel Customer Support Technician 

[RamyerM_Intel]

Hello Felna, 

Thank you for patiently waiting. Upon coordinating with our team, we want to let you know that when you configure a RAID 0 array, the individual drives are combined into a single logical volume. If you've merged two partitions into one within a RAID 0 setup, the entire volume is still treated as part of the RAID array. Here's what you can consider:

• Reinstalling Windows: If you're unable to see the 'Delete Volume' option, it might be due to the RAID configuration. You can reinstall Windows using another storage device, which will not be part of the RAID array.
• Modifying Partitions: Dividing the current partition into two will not change the fact that they are part of a RAID 0 array. Both partitions will still be on the RAID 0.
• Deleting the RAID: If you want to install Windows on one of the drives without RAID, you would need to break the RAID array. This process typically involves backing up your data, deleting the RAID array from the RAID configuration utility (which is usually accessed during the system's boot-up), and then initializing the drives as separate non-RAID units.
• Reinstalling on RAID 0: If you prefer to keep the RAID 0 configuration, you can create a new partition within the array for the Windows installation. However, remember that RAID 0 does not provide data redundancy, so ensure you have a good backup before making changes.

Before proceeding with any changes, make sure to back up all important data as these operations can lead to data loss. If you're not comfortable with these steps, it may be best to consult with a professional. You can also check our How Do I Create a RAID 0 Volume? article

Ramyer M.

Intel Customer Support Technician

[NormanS_Intel]

Hello Felna,

I wanted to check if you had the chance to review the information we posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter. 

Best regards,

Norman S.

Intel Customer Support Engineer

[Felna]

You all are doing a fantastic job with this discussion. It’s truly relieving for me, thank you guys

[RamyerM_Intel]

Hello Felna, 

I am happy to hear about your positive experience. I just want to confirm if you have further questions. If there is none, I hope it is ok to proceed in closing your case. We will be waiting for your reply.

Ramyer M.

Intel Customer Support Technician 

[RamyerM_Intel]

Hello Felna, 

I am just checking in if you need further assistance. Feel free to let us know and we will be there to assist you. 

Ramyer M. 

Intel Customer Support Technician

[Felna]

There is no need for further assistance Sir, thank you for the time that you asked me about any further assistance. Sorry that I cannot reply fast enough I was busy. Overall, well done

[RamyerM_Intel]

Hello Felna, 

Thank you for responding back to us despite your busy schedule. I am happy to hear that our recommendation worked for you. As such, I will proceed in closing your case. 

Should you need assistance in the future, please submit a new question as this thread will no longer be monitored.

We extend our sincerest wishes for unparalleled success in all your forthcoming endeavors. 

Ramyer M.

Intel Customer Support Technician